What are the responsibilities and job description for the Valve Service Technician position at Flowserve?
- Make direct, in-person service calls in response to customer requests.
- Troubleshooting and repairing equipment in the field. The equipment will primarily consist of Flowserve Control Valve products but may also include control valve products of other manufacturers.
- Advise plant personnel on correct maintenance and operating procedures
- Provide both the company and the client an accurate record of work performed, and actions taken, with conclusions and recommendations as required.
- Check all equipment after installation and prior to startup of valves and associated equipment within the allotted time and in a professional manner, assuring that all customers’ problems are handled with a minimum delay.
- Write clear, concise daily reports to keep customer and manager apprised of job progress.
- Maintain accurate job paperwork, monitor time and materials charged to each job.
- Perform valve walkdowns at customer facilities for large outage preplanning.
- Report to Manager for assignment in repair shop when no field service work is available and assist assembly department
- Provide technical support to customers whether emailed or phoned.
- Assist the engineering department with failure evaluations.
- Conduct diagnostic testing on control valves and interpret the results. Testing can be via SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP software.
- 2 years relevant experience.
- Knowledge of main valve competitors (Fisher, MN, Metso, Samson, CCI). Electric actuation competitors are a plus (Limitorque, Rotork, Auma, EIM, Coester, etc.).
- Knowledge and experience with FLS main digital positioner competitors (Fisher, Masoneilan, Metso, Samson, Siemens, ABB, Foxboro).
- Instrument Tech graduate, precision Assembler, Shop Technician are welcome to apply.
- Background in repair or maintenance of valves, actuators and instrumentation.
- Able to work overtime as required to minimize impact to customers.
- Must have a driver's license, clean driving record and background screen with DISA.
- Physical activity, including frequent lifting up to 50 pounds, ascending/descending ladders, and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
About Flowserve:
Our history began over 200 years ago, and today Flowserve employs more than 15,000 associates in 300-plus locations around the world, including over 180 quick-response centers that provide aftermarket parts and services to customers. Flowserve offers more than 100 distinct pump models and a wide range of valve and seal products. Through our unmatched combination of products, engineering and aftermarket services, we help our customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks and higher productivity. Draw on our industry expertise to help address your most pressing challenges while reducing expenses, minimizing risk and maximizing performance.
