Operations Manager

Fluent is a premier medical cannabis company, with cultivation, processing and retail locations in Florida, Texas, New York and Pennsylvania. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment, with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched. We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions. Our goal is to inspire, lead, trust and deliver on what we say we are going to do.

Find out more at www.getfluent.com. Follow us on LinkedIn.

ROLE SUMMARY

The Facility Manager is responsible for the facility and managing the day-to-day operations in accordance with local and state laws, regulations, and standards set by the Company. The Facility Manager is responsible for People, Process, Product and Infrastructure which includes the management and accountability for compliance, P&L, budgets, cash flow and production targets, human resources, repairs and maintenance, health and safety and security. This includes leading all cultivation, manufacturing and production agents, including schedules, training, policy and procedure updates, industry news, and product information as well as lead procurement, waste disposal and inventory management activities. The position must maintain strong partnerships with corporate leaders of Infrastructure, Horticulture, Manufacturing and Compliance. The Cultivation and Manufacturing Facility is a busy operation and therefore the ability to organize, prioritize and delegate tasks is a key requirement. The Facility Manager will need to be able to lead teams, plan, organize and anticipate requirements well in advance to ensure smooth business operations.

KEY RESPONSIBILITIES

This position manages functional operating units such as Horticulture and Cultivation, Inventory Control and Manufacturing Production which may include Extraction, Pharmaceutical Production and Commercial Kitchen operations. The Facility Manager has responsibility for all staff in the facility and acts as a liaison externally between the Cultivation and Dispensing Facilities and the local community, including law enforcement.

• Maintain a highly focused, diligent, lean operational culture dedicated to Fluent Cannabis Care's established mission objectives. Ensure compliance with all State and local laws, rules and regulations governing the local medical marijuana program, and other regulations such as OSHA, HIPAA, NFPA and others. • Oversee staff training and education to ensure that SOPs, Health and Safety, and good agricultural and manufacturing practices are followed. • Manage security of the facility in partnership with corporate VP, Security. This includes implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of, storage, delivery, transporting, and distribution. • General facility repairs and maintenance and overseeing minor Capex projects. • Work with Cultivation and Manufacturing teams to establish protocols to ensure the facility can maintain efficient production throughput and establish and implement procedures focused on increasing yields and finished goods production while reducing costs and increasing quality within the approved SOP framework. • Establish and meet daily/weekly production requirements and KPI's. • Work with department leads/supervisors in maintaining GMP audit-readiness. • Ensure Just-In-Time inventory management is maintained as it pertains to the production of finished goods, raw materials and other inventory items as required. • Work with Quality Management to ensure vendor relationships are maintained and able to support cultivation, manufacturing and production needs. • Assist state and local government officials and law enforcement with inventory, sales and compliance audits. • Oversee and manage the tracking of all inventory in seed to sale software system and liaise with the accounting department to maintain, with the administrative, flower, and post-harvest staffs, control of all inventory (plants, in-process products, and final products) in the facility.

QUALIFICATIONS/EXPERIENCE

• Bachelor's degree, preferably in Facility Management, Engineering, Agriculture or Business Administration. Minimum 8 years' facility management experience with progressively more responsibility; preferably managing commercial agriculture or GMP manufacturing facilities.
• Experience must include hands-on responsibility for the full scope of human resources activities, both operations and staff resource planning.
• Ideal candidate would also have Lean Six Sigma and/or Kaizen experience in managing a highly regulated and production-based facility. • High level observation skills/ attention to detail.
• Excellent and confident communicator.
• Ability to manage time efficiently and effectively.
• Self-starter and self-motivator.
• Persistent in driving high standards and professionalism.
• Willing to work on a "hands on" basis and contribute positively in a growing company environment. Solid software skills - MS Excel, Word, Outlook, Inventory Tracking.

SKILLS/INTERESTS

• Strong attention to detail • Ability to work in a fast-paced environment
• Work in a safe, efficient manner, adhering to company safety policies
• Basic written and verbal communication skills
• Self-driven, hard working, and able to communicate effectively
• High degree of flexibility, with a strong work ethic
• Effectively manage time and meet all specified deadlines
• Excellent organizational skills
• Strong team player
• Ability to climb, squat, bend, twist, and stand for long periods of time
• Able to work in environment with varying temperatures
• Strong computer skills

ADDITIONAL REQUIREMENTS

Per state law, must be at least 21 years of age.

Must successfully complete a comprehensive background check.

Must be able to pass drug screen.

SUPERVISORY RESPONSIBILITIES

This position has overall supervisory responsibility for Buffalo operations.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and frequent weekend work.

TRAVEL

Travel is minimal.

PREFERRED EDUCATION and EXPERIENCE

Preferred bachelor’s degree in Horticulture, Agricultural, or related field

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

COMPANY BENEFITS

Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, and paid time-off program.

If you are interested in applying for this position, please send an updated resume to HR@getfluent.com. All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.