What are the responsibilities and job description for the Inside Sales Specialist position at Fluid Handling Inc.?
Company Description
Fluid Handling Inc. is a company based in Milwaukee that specializes in fluid handling, heat transfer, and steam equipment. With over 40 years of experience, Fluid Handling offers custom skid packages with products like pumps, heat exchangers, boilers, and control systems. The Fluid Handling Institute provides professional training and education for industry professionals.
Role Description
This is a full-time on-site role for an Inside Sales Specialist at Fluid Handling Inc. located in Menomonee Falls, WI. The Inside Sales Specialist will be responsible for lead generation, maintaining customer satisfaction, and providing excellent customer service.
Tasks
Processing Orders and Returns:
Assisting customers with placing orders
Handling returns
Pump sizing:
Size pumps based on conditions given
Order Tracking and Status Updates:
Providing customers with updates on the status of their orders, including shipping, delivery, and backorder information.