Product Manager - Services

Description:

The Service Business at Fluke account for around $130M global gross revenue. The Product Manager – Services will be responsible for building a winning product strategy to drive long term advantage in Fluke’s core markets and regions as well as identify opportunities for growth via new or existing service offerings. This role will be focused on building and maintaining a service portfolio and roadmap for the Americas region. In addition to defining business models to support successful growth of existing offerings and launching new service offerings, the product manager is also responsible for continuously improving business financial health of the product line and monitoring competitive dynamics. The Product Manager will work closely with service operations, commercial teams, finance, and engineering to continually evaluate and improve the portfolio of service offerings.

Primary Responsibilities:

• Manage entire product portfolio and life cycle from inception through commercialization to maturity and own key performance metrics including sales, units, margin, and core growth.
• Define and execute a compelling global product/software vision and roadmap to deliver sustained product leadership over the short, medium, and long-term using NPIs (new product introductions), sustainment of existing products, and EOL (end of life).
• Drive the development of new products while working closely with Metrology, Operations, Marketing & Sales, Engineering and other fucntions.
• Gain deep understanding of customer experience, competitive dynamic, market trends and workflows through customer research and market work.
• Identify critical trends and product leadership opportunities in a competitive landscape. (Including pricing, industry structure, positioning and competitive advantage)
• Create and deploy pricing, warranty, product life cycle (EOL) policies.
• Work closely with local teams to define winning commercial strategy based on market dynamics and can guide global commercial teams to turn strategy into successful execution
• Play an active role in supporting business development, partnership, technology, and M&A activities.
• Deliver presentations on performance, strategy, and customer insights to executive leadership.

Qualifications:

Strong critical thinking, project management, dynamic, organizational, and analytical skills with ability to manage multiple projects simultaneously is a requirement. The successful candidate is a self-starter, highly motivated, analytical, attentive to detail, and has experience with working successfully in matrix organizations. Additionally, strong candidates will have a passion to understand customer’s experience, pain, delight with our products, as well as competitive products.

• Critical thinking – must be a strategic thinker who can effectively collect and synthesize market intelligence into an actionable & winning strategy while agilely pivoting as the situation requires.
• Strategic – must be able to effectively balance and align long and short term priorities for the product line, making trade off recommendations and adjusting to changing market dynamics
• Leadership - must be able to lead and influence inter-company and cross-functional teams to meet goals and objective.
• Results Oriented – must be able to prioritize and execute to deliver measurable results.
• Communication - must be able to effectively and concisely communicate complex information across all levels of the organization and across functional boundaries.
• Customer obsessed – Experience researching and learning about customers experience via multiple methods (interviews, surveys, focus groups, etc)
• Masters of Business Administration (MBA) or equivalent experience required
• 5 Years experience in a Product Management role
• Knowledge and experience in industrial service offerings a plus
• Experience with Lean Portfolio Management a plus

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.<

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. “We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. “The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.The salary range for this position (in local currency) is 101,500.00 - 188,500.00This position is also eligible for bonus as part of the total compensation package.