What are the responsibilities and job description for the Fly Fishing Customer Service Representative position at Fly Shack, Inc.?
Fly Shack, Inc. in Gloversville, NY is looking for Fly Fishing Customer Service Representatives to join our team. We are located at 28 E Fulton St. Our ideal candidate is attentive, ambitious, and engaged with attention to details.
Both part-time and full-time positions are available.
This position involves helping customers in our retail store as well as those ordering online or by phone.
Responsibilities
- Assisting customers in our retail store, and via phone and email
- Maintaining a neat and orderly storefront
- Setting up displays
- Restocking products
- Organizing and/or running events such as fly tying classes, casting clinics, etc.
- Communicating in a professional manner via email, phone, and in person
- Assisting our fulfillment team as needed to ensure we best serve our customers
Qualifications
- Knowledge of Fly Fishing preferred
- General computer skills including proficiency with MS Windows and MS Office
- Ability to communicate effectively and professionally
Benefits
- 401(k) retirement plan with matching
- Employee discount
- Paid time off
In addition to the base pay rate, we also pay quarterly bonuses that are determined by the performance of the company, the team, and each individual team member.
Please complete our employment application and return it to jobs@FlyShack.com or bring it to our shop at 28 E Fulton St, Gloversville, NY 12078. The application is available for download in PDF format from the link below, or you may stop in to get a one.
https://www.flyshack.com/EmploymentApplication.pdf
We are looking forward to reviewing your qualifications and having you join our team!
