Escrow Assistant

Flying S Title & Escrow is a subsidiary of Title Financial Corporation (TFC). We are looking for a people-oriented Escrow Assistant to join our team in Helena, MT. This position is an entry-level position with the potential for growth!

TFC is a family-owned company providing Title and Escrow Services Since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us!

If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.

The ideal team member:

• People-oriented with excellent interpersonal and customer service skills.
• Understands the importance of deadlines, is organized, with excellent time management ability.
• Enjoys working in a fast-paced environment.
• Ability to prioritize tasks and ask for assistance when needed.
• Has above-average computer skills with the ability to learn new programs. Experience with Google Suite, Microsoft Office Suite, or other related software is required.
• Must be 18 years old or older, have a valid driver’s license, and can use a personal or company vehicle for company errands and training.

About the position:

The Escrow Assistant performs general support tasks to assist Escrow Officers in managing and closing transactions, ensuring all documentation is accurate and complete. This position gathers documents and processes paperwork required for all payoffs, liens, and clearing titles for routine escrow transactions. The Escrow Assistant communicates with various types of lenders, realtors, attorneys, customers, etc. in order to facilitate information gathering.

This position reports to the Vice President / County Manager.

Job Duties Include:

• Acts as a liaison between buyers, sellers, real estate agents, lenders, and other parties involved in the transaction, ensuring clear and effective communication throughout the process.
• Ensure all escrow activities comply with company policies, procedures, and relevant regulations, maintaining confidentiality and security of all files and records.
• Provides general administrative support to the escrow team as needed, including data entry, answering phones, and performing other clerical tasks.
• Assist escrow staff in preparing for closing by requesting pay-off statements and figuring out loans, lien releases, insurance, commissions, and legal records and/or necessary documents to ensure that lender instructions coincide with the purchase agreement.
• Sends lender packages according to closing instructions.
• Upload all necessary documents into document retention software and complete all required information.
• Communicate effectively and professionally with company employees and customers by phone, in person, or through correspondence.
• Supports corporate core values, purpose, goals, and culture.
• React to change positively and productively, including as a result of the expansion of job responsibilities and expectations.
• Adheres to all company policies and standards, including the expectation of prompt, predictable, and regular attendance.
• Other job duties as required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.

We offer:

Competitive benefits plan including paid medical, dental, vision, basic life insurance, and short-term disability coverage for employees. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, early paycheck access, wellness program, pet insurance, and voluntary plans, including accident, hospital plans, and more! New employees receive 24 hours of FTO on their first check with additional accrual for a total of three weeks of Flexible Time Off each year. In addition, employees receive 11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent leave, and more!

Flying S Title & Escrow and TFC are equal employment opportunity employers. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential function of the position. Applicants offered a position must be able to pass a pre-employment background and MVR check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.