What are the responsibilities and job description for the Customer Experience Director position at Flynn Arby's?
**Why Join Us**
Flynn Arby's offers a unique opportunity to join a leading franchise operator, where you'll be part of a dynamic team driving growth and excellence in the Food/Hospitality industry.
We're proud to be the largest Arby's franchisee globally, with over 300 restaurants under our belt. Since joining Flynn Group in 2018, we've continued to expand our reach through strategic acquisitions and new store openings.
As part of Flynn Group, founded by Greg Flynn in 1999, we've become the world's largest franchise operator, boasting a diversified portfolio of iconic brands across various segments.
Our core values – Care Genuinely for People, Play like a Champion, and Win as One – guide our actions and drive our pursuit of excellence. If you share our passion for the Food/Hospitality industry and have a proven track record of success, this role might be the perfect fit.
Your Key Responsibilities
- Lead daily operations, focusing on inventory control, staff scheduling, and cash management.
- Maintain strict adherence to company policies, procedures, and food safety standards, ensuring exceptional quality.
- Monitor and analyze financial performance, identifying areas for improvement and developing targeted action plans.
- Ensure compliance with regulatory requirements and maintain a safe, clean work environment.
Your Required Skills and Qualifications
- Proven experience as a General Manager in the Food/Hospitality industry, with a strong track record of success.
- Excellent business acumen, enabling you to make informed decisions based on financial data analysis.
- Organized, meticulous, and able to multitask with ease in a fast-paced setting.
- Familiarity with local health and safety regulations.
- Flexibility to work varied schedules, including evenings, weekends, and holidays.
Our Comprehensive Benefits Package
- A comprehensive benefits package, featuring a Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and more.
We're committed to creating a diverse and inclusive workplace, offering reasonable accommodations/adjustments for individuals with disabilities. If you need assistance during the application process, please don't hesitate to reach out.
