What are the responsibilities and job description for the HR Technology Intern (Part Time) position at Flynn Restaurant Group?
Position Description
The HR Technology Intern will play a key role in supporting day-to-day operations of HR systems and assisting with the resolution of support tickets. This role serves as a point of contact for questions related to the Applicant Tracking System (ATS) and Human Resources Information System (HRIS), helping to identify and troubleshoot errors while delivering excellent service to internal customers.
Essential responsibilities include :
Monitoring & resolving level 1 HR Tech support tickets.
Identifying and escalating complex issues
Creating and maintaining standard work (SOP’s) related to ATS and HRIS Systems.
Responding to general inquiries about the ATS and HRIS, providing troubleshooting support to ensure timely resolution.
Updating assigned alignment changes within ATS and HRIS, i.e. unit closings / openings and market realignments.
Always showing a willingness to help customers find the appropriate procedure or resource, even if the issue is not your direct responsibility.
Assisting and participating in projects assigned by HR leadership.
Effectively communicating with end-users to assist with system issues.
Desired Skills, Specialized Knowledge, and Experience
Possesses excellent verbal and written communication skills.
Excellent judgment and problem-solving skills, ability to work independently and as a team player.
Ability to prioritize competing priorities and manage time effectively.
Ability to keep information confidential and handle confidential matters discretely.
Capacity to work under pressure while observing high quality standards.
Why Work for Flynn?
Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us :
Medical / Dental / Vision
Retirement and Savings Plan
Short- and Long-Term Disability
Basic Life Insurance
Voluntary Life Insurance
Tuition Reimbursement
Paid Time Off
Flexible / Hybrid Work Schedules
Company Outings
Dining Discounts
PC / Laptop Purchase Assistance
On-Site Fitness Center
On-Site Daycare
On-Site Café
FUN Work Environment!
The Flynn Group is an Equal Opportunity Employer
