What are the responsibilities and job description for the Call Center Operator - West Middlesex position at Flynn's Tire Group?
Flynn's Tire is looking for dependable, honest enthusiastic, respectful team members to become part of our family. If you're looking for a career with an organization this is closed on Sundays and major holidays, then our local, family-owned company is the place for you! Flynn's is searching for a full-time Call Center Operator at our Corporate office performing duties that include but are not limited to:
- Answer incoming sales calls, Monitor all E-Commerce orders, Back Orders and Transfer Orders.
- Outgoing calls to communicate to the customer anything from Back Orders and Shortages to Delivery changes.
- Research returns and adjustments and initiate the return paperwork for the Distribution Centers.
What you'll bring to the table as a CALL CENTER OPERATOR:
- A drive to succeed with outstanding customer service skills.
- The ability to work well under pressure and handle high call volume.
- Excellent communication and problem solving skills.
- The ability to work a flexible schedule including some Saturdays.
- Knowledge of tires is required.
The Flynn’s Way… Our Mission is to serve our customers and community more effectively than anyone else. We strive to provide the friendliest and most efficient service possible, putting our customers first before anything else, and recognizing that our Company must merit and earn the respect and loyalty of our customers. We’re not just selling tires or service, we’re helping to keep America rolling safely! We offer a competitive compensation and benefits package. Come join our family.
