What are the responsibilities and job description for the Area Coach B position at Flynn Taco Bell?
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Area Coach Description
YOUR ROLE :
The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell or KFC restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs, Assistant General Managers (AGMs), and teams on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants. You know how to run a great restaurant, and you are the eyes of the customer for our RGMs. Observe, ask, and listen. Teach your RGMs what you know so that they can grow their business .
JOB RESPONSIBILITIES :
Priority #1 : Build High Performing Teams : People
- Role model the How We Work Together Principles
- Find and hire the best RGMs, AGMs and Shift Managers
- Personally conduct orientation to set up new managers for success
- Promote your best people and make them leaders
- Build a deep bench of talented restaurant leaders
- Recognize outstanding performance every visit, every day
- Coach your RGMs on the 4 Rights in their restaurants
- Impart skills every day to grow performance and to develop
- Takes action without being told, goes beyond what is simply required and maintains a high activity level
Priority #2 : Ensure Exceptional Guest Experience : Customer
Priority #3 : Coach Process and Discipline Around the P&L : Sales and Profits
WHY BELL AMERICAN GROUP :
JOB REQUIREMENTS AND ESSENTIAL FUNCTIONS :
PHYSICAL DEMANDS :
Position required to assist in restaurant operations (prolonged periods of standing, walking and / or assist with food production or service) during critical operational demands.
WORK ENVIRONMENT :
The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Extreme care must be exercised to wear appropriate attire such as skid resistant shoes.
Bell American Group and Flynn Restaurant Group is an Equal Opportunity Employer
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