What are the responsibilities and job description for the FM Approvals Business Process Specialist position at FM Global?
More information about this job:
Overview:
FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services—for use in commercial and industrial facilities—to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that’s backed by scientific research and testing, and over a century of experience.
The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.
Responsibilities:
Analyze technical documents to determine processing steps.
Perform data and document processing in accordance with documented procedures.
Troubleshoot and correct issues with processed data and documents, determine root causes and recommend corrective courses of action.
Maintain customer and code table information in various systems.
Document issues encountered during processing and participate in finding effective / innovative solutions Provide individual coaching and/or small group instruction to business end users on processes, or to solve process-related problems.
Test various systems.
Qualifications:
- Bachelors degree 3 yrs transaction processing 2 yrs training & documentation experience or related experience such as document processing / data entry / billing processing
- Knowledge of Microsoft Office products, intermediate to advanced Microsoft Word and Excel skills Data entry/data processing / transaction processing
- Application support and testing High level of technical aptitude
- Strong analytical / problem-solving skills / troubleshooting abilities Excellent communication skills, oral and written; technical writing experience helpful Multi-tasking skills / Prioritization skills / Organizational skills / Interpersonal Skills
The hiring range for this position is $63,700 to $91,700 USD. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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Salary : $63,700 - $91,700