Account Manager

Job Title: Account Director – Facilities Management

Location: San Jose, CA

Salary: Up to $190K per annum Annual Bonus

About the Role: We are seeking an experienced and dynamic Account Director to oversee a major facilities management account in San Jose, CA.

The ideal candidate will have a deep understanding of facilities management, technical engineering (Clean Room & ISO5 specifically), and financial management, and will play a key role in ensuring the smooth operation of the client’s facilities.

Key Responsibilities:

• Lead the day-to-day facilities management operations for a key client’s San Jose site, ensuring the highest standards of service delivery across all areas of facilities and building maintenance.
• Manage and develop client relationships, acting as the primary point of contact for all facilities-related matters.
• Oversee and manage the facilities team, ensuring efficient and effective delivery of maintenance, health and safety compliance, and site services.
• Provide technical engineering support and guidance to ensure all building systems (HVAC, electrical, plumbing, etc.) are functioning optimally.
• Implement cost-effective strategies to improve the quality of facilities services while ensuring budgetary targets are met.
• Develop and maintain financial reporting, including budgets, forecasts, and cost analysis to drive operational efficiency.
• Monitor and ensure the successful completion of any capital projects, upgrades, or renovations in line with client expectations.
• Ensure compliance with all health, safety, and regulatory requirements across the site.

Qualifications and Experience:

• Extensive experience in facilities management, with a proven track record of managing large-scale operations and delivering exceptional service to clients.
• Strong technical engineering knowledge or understanding of building systems and maintenance operations.
• Financial acumen with the ability to develop and manage budgets, track expenses, and optimize costs.
• Previous experience working in a senior account management or director-level role, ideally in a complex, multi-site environment.
• Strong leadership and team management skills, with a demonstrated ability to develop and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to work effectively with both internal teams and external stakeholders.

Additional Skills:

• Highly organized with excellent project management abilities.
• Proactive and solution-focused, with the ability to anticipate client needs and act accordingly.
• Ability to manage multiple priorities and work under pressure to meet deadlines.

This is an excellent opportunity to join a global facilities management team and take ownership of a critical account, ensuring a high level of service and operational excellence. If you have the skills and experience we’re looking for, apply today!