Sr. Program Manager - Research & Engineering

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Join Our Dynamic Team as a Sr. Program Manager in the Engineering & Research Department!

Are you ready to take the helm of strategic projects and drive innovation in a leading-edge Engineering & Research (E&R) Department? We are seeking a passionate and experienced Sr. Program Manager to join our team, reporting to the Staff SVP of Research. This is an exciting opportunity to shape the future of our department, leading medium and large initiatives that deliver significant business value.

What You'll Do:

Project Leadership, Planning, and Strategy:

• Establish Clear Structures: Develop a robust program/project structure with clear ownership and accountability to facilitate streamlined decision-making and effective communication.
• Strategic Alignment: Cultivate strong relationships with leadership and stakeholders to define, clarify, and control project scope and objectives.
• Comprehensive Planning: Manage detailed project plans in Workfront, including timelines, work breakdowns, and dependencies.
• Performance Tracking: Implement methods to track and report KPIs within planning and execution activities.
• Financial: Partner with Finance Business Partner and Portfolio Manager to track and report project budgets and expenses.
• Governance: Ensure all work aligns with strategic priorities and coordinate with governing groups.
• Cross-Department Collaboration: Facilitate collaboration to ensure effective execution of department priorities.
• Regular Updates: Provide transparent updates on project progress, changes, and risks.
• Methodology Adherence: Apply appropriate project management methodologies (Agile, Waterfall, or hybrid).

Change Management:

• Strategy Development: Develop and implement change strategies to drive readiness and adoption of new operating models.
• Leadership Enablement: Focus on leadership training, communications, and resistance management.
• Feedback Gathering: Collect feedback to diagnose issues and inform corrective actions.

Team Leadership and Coaching:

• Role Clarity: Establish clear roles, responsibilities, and accountability within the project team.
• Inspire and Coach: Lead change management activities with a focus on leadership enablement, training, communications, implementation planning and resistance management..
• Performance Metrics: Implement metrics to monitor team efficiency and project outcomes.

Risk and Issue Management:

• Proactive Risk Mitigation: Identify, analyze, and mitigate project risks proactively.
• Issue Resolution: Track, escalate, and resolve issues promptly.
• Contingency Planning: Develop contingency plans to address potential project challenges.

Evaluation and Project Transition:

• Post-Project Evaluation: Conduct thorough evaluations to gather feedback and identify areas for improvement.
• Documentation and Handover: Ensure smooth project closeout and transition to the business.

• Experience: 7-10 years in program/project management, with experience leading multiple initiatives concurrently. 3-5 years in change management execution.
• Governance Expertise: Proven experience in defining and implementing governance structures and processes.
• Pressure Handling: Ability to perform well under pressure with tight deadlines.
• Project Management Tools: Skilled in using project management software (e.g., Workfront).
• Relationship Building: Strong skills in building relationships with leadership and stakeholders.
• Education: Bachelor's degree required, MS or MBA a plus.
• Certifications: Change Management qualifications (e.g., ADKAR certification), PMP or PgMP is a plus.
• Industry Experience: Experience in insurance, property loss prevention, or research a plus.

Key Skills:

• Self-Starter: Resourceful and independent in driving progress.
• Process-Oriented: Strong mindset for establishing processes and standardization.
• Influencing Skills: Ability to navigate and influence within diverse teams.
• Strategic and Tactical: Balance between strategic thinking and tactical execution.
• Accountability: Hold people accountable using influence and collaboration.
• Innovative: Propose new ideas and integrate feedback effectively.
• Communication: Excellent written and verbal communication skills.
• Organizational Skills: Strong organizational ability to multitask and collaborate.

The position is eligible to participate our comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, paid time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

#LI-TA1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.