What are the responsibilities and job description for the Key Account Manager position at FMH Conveyors?
FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.
As a Duravant Family Company, FMH Conveyors Participates In Global Diversity, Equity, And Inclusion Programs, As Well As Doing Good Initiatives To Support Our Communities. In Addition To a Culture That Promotes Long Term Career Satisfaction, With Opportunities For Personal And Professional Growth, FMH Conveyors Offers An Excellent Total Rewards Package That Includes
POSITION DUTIES & RESPONSIBILITIES include the following, other duties as assigned.
Stand, walk, or be mobile for up to an eight-hour shift; bend, twist and reach with arms and hands, dexterity with fingers to handle, feel objects, tools or controls. May occasionally need to lift or move up to 50 pounds. Position will require specific vision ability such as close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment
As a Duravant Family Company, FMH Conveyors Participates In Global Diversity, Equity, And Inclusion Programs, As Well As Doing Good Initiatives To Support Our Communities. In Addition To a Culture That Promotes Long Term Career Satisfaction, With Opportunities For Personal And Professional Growth, FMH Conveyors Offers An Excellent Total Rewards Package That Includes
- Compensation: We offer competitive compensation
- Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security
- Development: We have education and training programs which include an educational assistance program
- Time Off: We offer paid holidays and paid time off
- Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results
- Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency
- Culture: We are driven by our number one asset - our employees, and their successes
- Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.
POSITION DUTIES & RESPONSIBILITIES include the following, other duties as assigned.
- Conduct product demonstrations for the customer in-house and at customer location when needed.
- Respond to customer by showing existing applications and providing timely quotations and application layouts.
- Process and maintain records for these segments of our company as needed.
- Assist in forecasting sales and product mix within this these segments of business
- Quote price, delivery, credit terms and prepare sales contracts.
- Make regular sales calls via in-person, Internet or other effective methods.
- Be involved in product simplification and elimination of costly outdated methods.
- Monitor the company’s performance to plan and forecast product sales.
- Responsible for identifying and developing relationships with key decision makers within each account.
- Analyze all opportunities within each account.
- When needed, coordinate activities with the outside sales team to target and penetrate new and existing accounts.
- Effectively communicate at all levels of the account.
- When needed, utilize internal cross-functional resources.
- Will have access to all sales channels.
- Carry out the responsibilities of this position in a manner allowing concentration upon safety, quality and productivity---the top three organizational priorities.
- Develop and maintain a working relationship with each OEM.
- Develop relationships with the sales, engineering, and marketing teams.
- Establish and maintain contacts with current and new direct customers.
- Visit account on a regular basis.
- Ensures company policies and procedures are reviewed often and notifies the Vice President of Sales when such policies or procedures may need to be revised to increase work efficiency in the department
- Maintain relationship with Inside Sales Department to keep informed of account activity.
- Become aware of the gross margin with current accounts.
- Look for ways to increase margins with accounts, e.g., by forming partnership agreements.
- Control cost of sales expenses for projects by proper planning and scheduling.
- Assist the marketing team and new product development with the launching of our new products.
- Work with marketing department to ensure company name remains visible with all customers on a regular basis
- EDUCATION: Bachelor’s Degree
- EXPERIENCE: Five years of field sales experience preferably in the material handling industry
- ERP and Salesforce.com systems experience and a willingness & capability to learn new computer software programs
- Strong analytical, administrative, and organizational skills
- Ability to communicate effectively, both verbally and in writing with a wide variety of company personnel
- Must be able to work independently as well collaborate with the sales team
- Exceptional organizational skills required
Stand, walk, or be mobile for up to an eight-hour shift; bend, twist and reach with arms and hands, dexterity with fingers to handle, feel objects, tools or controls. May occasionally need to lift or move up to 50 pounds. Position will require specific vision ability such as close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment
- Travel is required. 40-50%
- Office & factory or facility shop floor
