Director of Technology- Salesforce, Marketing Cloud and Mulesoft

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary Of The Job

We are seeking a dynamic and experienced Director of Technology to lead and manage a core team responsible for enabling and supporting Salesforce, Salesforce Marketing Cloud, and Mulesoft within a federated support model. This leader will oversee a team of ten, including system administrators, developers, and lead developers, while partnering with multiple business groups to drive innovation, operational excellence, data management, and platform enablement. Reporting to the Enterprise Platforms leader, this role is critical in aligning technology capabilities with business outcomes and fostering a culture of continuous improvement.

About This Role

Key Responsibilities:

• Team Leadership & Talent Strategy:
• Lead, mentor, and manage a high-performing team of ten, including recruitment, professional development, and succession planning.
• Develop and execute a comprehensive talent strategy to attract, retain, and grow top technology talent.
• Platform Ownership & Enablement:
• Oversee the administration, development, and optimization of Salesforce, Salesforce Marketing Cloud, and Mulesoft platforms to meet business needs.
• Collaborate with business partners to innovate and enhance platform capabilities, ensuring alignment with organizational objectives.
• Operational Excellence:
• Improve and reinforce practices for platform governance, data management, and performance monitoring within a federated support model.
• Drive standardization, best practices, and automation to improve efficiency and effectiveness.
• Strategic Collaboration & Vendor Management:
• Partner with peers in the Enterprise Platforms team to align on strategic initiatives and ensure cohesive support across platforms.
• Engage with business stakeholders to understand requirements and deliver scalable solutions that meet their goals.
• Manage vendor relationships, including contract negotiations, service level agreements, and performance evaluations to ensure alignment with business needs and technology strategy.
• Financial Management:
• Develop and manage budgets, ensuring alignment with strategic priorities and cost efficiencies.
• Oversee financial forecasting, resource allocation, and funding approvals.
• Collaborate with finance and leadership teams to ensure proper financial planning and reporting.
  
  

Qualifications & Experience

The Ideal Candidate for This Role:

• Proven experience (5 years) in technology leadership, with a preferred focus on Salesforce, Salesforce Marketing Cloud, and/or Mulesoft.
• Demonstrated success in managing and developing high-performing technology teams.
• Strong understanding of platform architecture, development, and administration.
• Experience working in a federated support model with multiple business group stakeholders.
• Excellent communication and collaboration skills, with a proven ability to influence and align cross-functional teams.
• Strategic mindset with a track record of driving innovation and operational improvements.
  
  

Preferred Qualifications

• Experience in the financial services industry or similarly complex, regulated environments.
• Familiarity with Agile methodologies and DevOps practices.
• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Marketing Cloud certifications).
  
  

This role offers a unique opportunity to shape and elevate the capabilities of key enterprise platforms while fostering innovation and delivering impactful business outcomes.

Compensation

Compensation range (base pay): $133,975.00-$227,758.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Benefits Overview

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance
  
  

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20250136

Equity, Diversity, & Inclusion

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.