Retail Banker

Job Purpose: The Retail Banker I is responsible for assisting customers with a variety of banking needs as well as the sale of additional bank products to current and prospective customers.

We have (1) part-time position available; 24-29 hours each week, with schedules ranging between the hours of 8:15AM-4:00PM Monday and Wednesday and 8:15AM-5:00PM Friday, along with a Saturday rotation at our Somerset branch from 8:45AM-12:00PM.

Retail Banking duties, job functions, and responsibilities:

• Greet customers as they enter the bank branch and direct them to the correct area of the bank to conduct their business
• Advise current and prospective customers on bank products and services that are best suited to their needs
• Understand and promote bank services such as Checking and Savings accounts, Certificate of Deposit (CDs), Money Market Accounts, Savings Bonds, Debit Card, Safe Deposit Boxes, Prepaid Cards, Cashier’s Checks and Money Orders
• Provide account advice, including product suggestions, account research, and other information in a timely manner, to assigned customers as needed
• Participate in sales, services and product training meetings as assigned
• Provide customers with routine account information including research and problem solving, acting as the customer liaison between other bank departments when necessary
• Answer and direct incoming phone calls
• Assist with Safe Deposit Box entry
• Receive checks and cash for deposits to accounts, examines checks for proper endorsement, and processes transactions through the Teller Capture system
• Cash checks and process withdrawals, loan payments; verifies identity, signatures and customer balance prior to completing transactions
• Assist with balance inquiries and Telephone Transfer requests
• Count, verify, and package coin and currency
• Reconcile cash drawers at the end of each shift, comparing physical cash count to teller software generated totals. Reports any discrepancies to the Retail Banking Supervisor when necessary
• Balance coin machine and vault as needed
• Verify, log & process night drop and mail transactions
• Process check order requests

Eligibility Requirements (Minimum Qualifications):

• A minimum of 6 months of accountable cash handling/transaction management in a retail or customer service environment desired
• Excellent communication skills required; ability to work in a team environment, learn quickly, and apply knowledge as needed
• Proficient in computer skills and ability to operate standard office equipment
• Ability to uphold confidentiality and customer privacy in all situations

Software Operating Requirements Include:

• General knowledge of document origination software preferred
• Familiarity with Windows
• Microsoft Office Suite products including Outlook, Excel, Word, and Microsoft Teams
• Core Bank Software (Jack Henry)

Pay and benefit options include:

• Pay is commensurate with education and/or experience
• Shift differential of $7/hr. on top of your regular/OT rate for hours worked on Saturdays (if OT applies).
• Eligible to participate in FNC Bank's 401(k) program with no waiting period on receiving Bank match, money vested immediately
• Paid holidays in alignment with holidays observed by the Federal Reserve System
• Eligible to participate in the Employee Assistance Program

FNC Bank is an Equal Opportunity and Family Friendly Workplace certified employer. The Bank is committed to creating a diverse workforce; we support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program
• Retirement plan
• Volunteer time off
• Wellness program

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $7