What are the responsibilities and job description for the Appointment Scheduler position at FNEX?
Job Summary
We are seeking a motivated and organized Appointment Scheduler to join our dynamic team. The ideal candidate will play a crucial role in managing appointment schedules, enhancing customer engagement, and supporting our sales team. This position requires excellent communication skills and a proactive approach to business development. The Appointment Scheduler will be responsible for reaching out to potential clients, nurturing relationships, and ensuring a smooth scheduling process.
Duties
- Coordinate and schedule appointments for the sales team with prospective clients.
- Conduct warm calls to follow up on leads and confirm appointments.
- Utilize Salesforce to track interactions, manage leads, and maintain accurate records.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with the sales team to develop strategies for effective outreach and engagement.
- Assist in business development initiatives by identifying potential opportunities for growth.
- Maintain a professional demeanor while communicating with clients via phone and email.
- Support telemarketing efforts by promoting services and generating interest among prospects.
Requirements
- Proven experience in customer service.
- Strong communication skills in English, both verbal and written.
- Familiarity with Salesforce or similar CRM tools is highly desirable.
- Ability to effectively engage with clients through warm calling techniques.
- A proactive attitude towards business development and lead generation.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- A team player who can collaborate effectively with colleagues while also working independently.
Join us as an Appointment Scheduler and contribute to our mission of delivering exceptional service while driving business growth!
Job Type: Full-time
Pay: $19.12 - $22.18 per hour
Expected hours: 8 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Signing bonus
Ability to Commute:
- Indianapolis, IN 46204 (Preferred)
Work Location: Hybrid remote in Indianapolis, IN 46204
Salary : $19 - $22
