What are the responsibilities and job description for the Senior Sales Support Specialist position at FNS, Inc.?
Company Overview
Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.
For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.
To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.
To Discover more, please visit our website at http://www.fnsusa.com
Location: Duluth, GA
About The Job
The Senior Sales Support Specialist is responsible for assisting management with daily sales activates, including but not limited to planning sales, budgeting, and providing management for customer relationships during sales. They will communicate and support contacts for sales operations and work together with managers to fulfil client requirements. Join us to improve the working experience for our employees and play a key role in the growth of the company.
Responsibilities
Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.
For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.
To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.
To Discover more, please visit our website at http://www.fnsusa.com
Location: Duluth, GA
About The Job
The Senior Sales Support Specialist is responsible for assisting management with daily sales activates, including but not limited to planning sales, budgeting, and providing management for customer relationships during sales. They will communicate and support contacts for sales operations and work together with managers to fulfil client requirements. Join us to improve the working experience for our employees and play a key role in the growth of the company.
Responsibilities
- Assist managers on daily sales activities including planning, budgeting, and customer relationship management.
- Support with bid phase shipping estimates and development of pricing & cost forecasts.
- Communicate with various contacts (vendors, partners, teams and more) in processing shipment setups.
- Coordinate and arrange all modes of import/export services for international goods.
- Support in expediting clearance and delivery to meet client's requirements.
- Work with sales managers to prepare presentations, proposals, and documentation per client’s requirements.
- Maintain and compile operational information including but not limited to customer/vendor profiles, contracts, quotes, and other related data to sales and operation activity.
- Ability to plan and participate in researching and inspecting effective route surveys.
- Support working with various State and County permitting agencies to successfully complete project deliveries.
- Provide on-site support on high-risk logistics projects and moves.
- Monitors and reports on progress, developing weekly reports for active sales projects being worked.
- Understand the logistic markets and the industries in which we do business.
- Manage and leverage experience to develop the ability to lead projects.
- Recent industrial experience, involving international transport, freight forwarding and project logistics experience will be preferred.
- Ability to quickly response, on-time customer management is highly important.
- Strong desire to work in a fast-paced, global environment. Ability to Multi-task.
- Attention to detail, good analytical and problem-solving skills.
- Ability to travel (as needed); Flexible working and short notice travel ability.
- Multilingual English / Korean.
- MS Office required (Excel, Word, PowerPoint, etc.).
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
