What are the responsibilities and job description for the Delivery Driver position at FOG Enterprise?
Job Description
Delivery Driver/Product Technician
We are hiring! E-Z Rentals Home Furnishings is looking for a Delivery Driver/Product Technician in the area. We are looking for hard working individuals who want to grow in the company while providing excellent customer service.
Who We Are
FOG Enterprise – E-Z Rentals Home Furnishings was established in 1985. We are engaged in leasing for purchase and the sales of appliances, electronics, and furniture. Our goal is to provide quality services and products to customers, to treat all with respect and consideration, to steadily grow our business and provide an opportunity for growth and stability for all our employees. We strive to provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, family-based environment with competitive pay and benefits. We are a company driven by promoting our employees from within. We are a company driven by promoting our employees from within.
Delivery Drivers/Product Technicians are recognized as the front line to our customers. Their goal is to provide a spectacular customer experience. As a Delivery Driver/Product Technician you will be responsible for delivery, installing, and demonstrating merchandise in our customer’s home, while providing outstanding customer service. The pathway to promotion begins here.
Job Description
· Safely operate company provided delivery vehicles.
· Complete deliveries and/or pick-ups, per company policy and to customer’s satisfaction.
· Loading/Unloading delivery vehicles per policy to safely protect coworkers, customers, and merchandise.
· Safely transport merchandise without damage.
· Product verification for delivery or return.
· Ensure all merchandise is clean and in operating condition prior to delivery.
· Installation and set-up of merchandise in customer’s home.
· Customer instruction on proper use of merchandise.
· Perform route service trips to customer’s home.
· Ensure all returned merchandise is cleaned and A Certified (verified to work properly, refurbished, inspected for quality).
· Maintain delivery vehicles in a clean, neat, and orderly manner.
· Customer Route Management.
· Notify customers of delinquent accounts by phone or personal visit to solicit payment.
· Assist in keeping showroom, backroom, and all store areas neat, clean and organized.
Preferences
· Friendly, with exceptional communication skills.
· Dynamic, with an outgoing personality and desire to learn and grow.
· Customer service oriented.
· Seeking a career
· Accountable, able to meet company targets and goals.
Job Requirements
· At least 18 years old
· Ability to work schedule of hours varying from 9 am to 9 pm
· Valid driver’s license with clean driving record – required
· Background check – required
· F Endorsement – Required within (2) weeks of hire date
· Some heavy lifting
· Local delivery – up to 25 miles
· Maintain a professional appearance
Benefits
· Health Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Employee Retirement Plan (401K)
· Monthly bonus plan
· Employee Discount
· Paid Time Off
· Holiday Pay
Expected Scheduled Hours
This is a full-time position (approximately 40 hours per week), and days and hours of work are Monday through Saturday, store open to close hours (9:00am – 6:00pm). Delivery Drivers/Product Technicians will receive one weekday and Sunday off each week. Schedules and hours may change throughout the year as directed by management and company needs.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person