Store Manager

Job Description

We are hiring! E-Z Rentals Home Furnishings is looking for a Store Manager in the Sevierville area. We are looking for hard working individuals who want to grow in the company while providing excellent customer service. Salary is based on experience and store performance. We also offer a lucrative profit bonus for our store managers.

Who We Are

FOG Enterprise – E-Z Rentals Home Furnishings was established in 1985. We are engaged in leasing for purchase and the sales of appliances, electronics, and furniture. Our goal is to provide quality services and products to customers, to treat all with respect and consideration, to steadily grow our business and provide an opportunity for growth and stability for all our employees. We strive to provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, family-based environment with competitive pay and benefits.

In the role of Store Manager, you are expected to directly contribute to store and company goals by performing key duties in all aspects of operations. Managers are relationship builders, with an understanding that interactions are more than just transactions, rather a long-lasting relationship founded on trust. They are sales-focused, passionate about marketing, and highly motivated leaders who encourage people to be their best in all aspects.

Job Description

· Acquisition and maintenance of customers by building authentic relationships that drive sales.

· Manage sales of the store by setting and achieving daily, weekly and monthly sales goals.

· Generate new business by developing and implementing marketing strategies within the community.

· Review and close agreements, which includes confirming customer identification, collection money and obtain customer signatures on lease agreements.

· Assist with training and developing store employees.

· Assist with recruiting and staffing for store needs.

· Planning and directing staffing, training and performance evaluations to develop and control sales service programs.

· Assist District Manager with routine inventory reporting.

· Manage customer service calls and work with service vendors to ensure an outstanding customer experience.

· Ensure customer care and satisfaction by resolving customer complaints regarding sales and service.

· Clean and certify merchandise within the store to fit E-Z certified standards (verified to work properly, refurbished, inspected for quality)

· Manage daily maintenance and cleanliness of delivery vehicles within safe operating standards.

· Ensure the showroom floor is stocked, cleaned and follows brand standards.

· Safely operate company delivery vehicles.

· Completing all specifications for daily inventory and personnel

· Provide a safe, clean environment for customers and employees.

· Any other reasonable duties requested by Management.

Preferences

· Dynamic, with an outgoing personality and desire to learn and grow.

· Customer service oriented.

· Accountable, able to meet company targets and goals.

· Strong organizational and communication, both verbal and interpersonal skills

· High energy with the ability to effectively perform all functions of the store and multitasking effectively.

· General product knowledge preferred.

· Minimum 1-year Retail Management experience preferred.

· General computer knowledge with the ability to communicate via email

· High School diploma or equivalent preferred.

Job Requirements

· At least 21 years old

· Proven managerial skills

· Excellent leadership skills

· Possessing a professional work ethic

· Ability to communicate clearly and effectively with both customers and employees

· Ability to work schedule of hours varying from 9 am to 9 pm

· Valid driver’s license with clean driving record – required

· Background check – required

· Maintain a professional appearance.

Benefits

· Health Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Employee Retirement Plan (401K)

· Monthly bonus plan

· Employee Discount

· Paid Time Off

· Holiday Pay

· (2) Hours Overtime Pay per week

Expected Scheduled Hours

This is a full-time position (approximately 40 hours per week plus overtime), and days and hours of work are Monday through Saturday, store open to close hours (9:00am – 6:00pm). Store Managers receive one weekday and Sunday off each week. Schedules and hours may change throughout the year as directed by management and company needs.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person