What are the responsibilities and job description for the Customer Service Associate position at Fog Factory New London LLC?
Now Hiring at Fog Factory New London LLC!
Are you looking for an exciting job in our industry with flexible hours and great pay? Fog Factory is now hiring! If you're hardworking, reliable, and ready to work in a fun, fast-paced environment, we want YOU to join our team.
Position: Vape Shop Associate
Location: Fog Factory New London LLC
Pay: $18 - $20 per hour
Shift Hours: Flexible, typically 3 PM - 11 PM
What You'll Do:
As a Shop Associate, you’ll play a key role in creating an exceptional experience for our customers while keeping the shop running smoothly. Your responsibilities will include:
- Customer Service: Deliver outstanding service by helping customers with product selections, answering questions, and providing expert advice on our wide range of products.
- Closing Duties: You’ll be trusted with the end-of-day procedures, including closing registers, counting cash, and making sure everything is locked up securely.
- Shop Cleaning: Maintaining a clean, organized, and welcoming store environment.
- Light Computer Work: Assisting with inventory, processing orders, and keeping track of shop data.
- Deliveries: Handling occasional deliveries with attention to detail and timeliness.
What We’re Looking For:
- Reliable Transportation: You’ll need your own reliable transportation to get to and from work, including for deliveries if our delivery vehicle is unavailable.
- Flexible and Dependable: Our hours vary, but you'll primarily be working evenings, with a typical shift running from 3 PM to 11 PM.
- Customer-Focused: A friendly and approachable demeanor is a must. You'll need to be able to work with a diverse group of customers, helping them find what they need and keeping them coming back.
- Detail-Oriented: You’ll be handling money, inventory, and other important tasks, so being reliable and detail-oriented is a must.
- Positive Attitude: A great attitude and strong communication skills are essential to thrive in this role.
Why Fog Factory?
- Competitive Pay: Earn between $18 - $20 per hour, based on experience.
- Flexible Hours: Perfect for students (21 ), part-timers, or anyone looking for a second job with evening shifts.
- Growth Opportunity: We’re a growing business, and we believe in promoting from within—there’s plenty of room to grow in the company!
- Supportive Team: Work alongside a friendly and collaborative team that values hard work and dedication.
Ready to Apply?
If you’re motivated, reliable, and passionate, we'd love to meet you! Apply today to become a part of the Fog Factory team.
To apply, send your resume and a brief cover letter to support@fogfactoryhr.com or stop by in person with your resume!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Ability to Commute:
- New London, CT 06320 (Required)
Ability to Relocate:
- New London, CT 06320: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20