Tradeshow Logistics Coordinator

Company Overview:Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

2023-2025 |* 2023-2025 |* 2023 | Best Dog-Friendly Company 2021 | 2018-2020| 2020

Position Summary:

The Tradeshow & Events Coordinator is part of the Cremar team. This role contributes to the success of the company by assisting in the coordination of International, National, Regional and Distributor shows, and end-user/customer events. The Coordinator provides tactical, physical, and logistical support to the Tradeshow, Events, and Marketing efforts of the company and its departments and divisions on a variety of projects.

Additional Information:

• This is a permanent, full-time salary position (Exempt)
• Our Headquarters office is located at 7630 Biscayne Blvd., Miami, FL 33138
• This role participates in our hybrid schedule
• Hybrid Schedule: Monday & Friday; 2 days working remotely. Tuesday, Wednesday & Thursday; 3 days working in the headquarters office.
• Team member will be expected to travel locally 50% of the time to our Distribution Center, located at 3151 NW 125th Street, Miami, FL 33167. Occasional air travel will be necessary to attend trades shows throughout the year

Physical Requirements:

• While performing the duties of this role, the team member is frequently required to stand, walk, talk, and hear. The team member frequently is required to handle or feel and reach with hands and arms. The team member is frequently required to sit; regularly climb or balance; and occasionally to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to tolerate conditions associated with no air conditioning or heat.

Major Duties Include:

Distribution Center Management:

• Ensures that all projects assigned are being carried out to specification and deadlines
• Coordinates with Bulk Mail projects (Holiday Gift mailing, Sales Campaigns, New Catalog distribution, Post-show mailings) as needed
• Oversees and coordinates the packing of crates at company distribution center for each show
• Monitors and maintain inventory of all tradeshow and marketing fixtures and materials at the DC warehouse (signage, graphics, furniture, and props)
• Removes defective or damaged products from inventory due to tradeshow or event travel

Tradeshow & Events Coordination:

• Assists and contributes to the planning for tradeshows and registration (e.g. pre-show mailings, end-user customer service, searches for future sites, supplier coordination, sponsor fulfillment and tracking, sponsor correspondence, clerical support and post event support and evaluations, etc.)
• Coordinates logistics (packing, shipping, and tracking of products) and timelines are met regarding the products sent for any business needs
• Maintains in-house tradeshow displays, modifying them to perfection before sending them to upcoming shows whilst maintaining a running inventory of figurines
• Prepares necessary tradeshow documents and forms as needed
• Manages set ups and tear downs for all tradeshows
• Owns the logistical coordination and coloration with external vendors for all FOH ® Worldwide events; including ensuring products and supplies arrive properly, event space is properly set up with electrical and lighting or any other needs
• Reviews exhibitor kits for each tradeshow to identify due dates and key requirements
• Responsible to arrange inbound and outbound transportation. Prepares necessary tradeshow documents and forms as needed and work closely with freight companies for domestic, and international shipments to ensure timely delivery and address any requirements
• Coordinates the logistic of any products/graphics/props from HQ to the DC that need to be included for the specific tradeshow or event
• Determine the timeline for each tradeshow and set calendar reminders at least 3 months in advance
• Coordinates with the Visual team on product lists
• Responsible to book labor for hanging signs if needed.
• Responsible to book electricity and other labor services as required for tradeshows
• Manages the booking of hotels as needed for team members attending tradeshows
• Creates cash advance request forms for any traveling TM without a company credit card
• Researches and presents concepts for new fixtures for the booth new booth as needed
• Prepares and maintains inventory lists of what’s packed in each crate, and cross-checks what comes back from each show/out of each crate

Other Duties:

• Responsible for Cremar inventory of all materials in stock, shipping out, or needs replacement from events for tradeshow booths, sales and collateral, and promotional items
• Identifies problems and proactively seeks out methods to improve efficiency of an operation, show or task
• Records personal daily punches and approves accurate bi-weekly time and attendance records
• Actively participates in all one-on-one and group meetings
• Promotes our FOH® Culture in all interactions

Education, Experience & Computer Skills:

• College coursework in experimental marketing, event planning, project management, logistics, import, export, trade shows or related field preferred
• Minimum 3 years’ experience in tradeshow, marketing experience or related
• Minimum 2 years’ experience in warehouse, QC or related
• Experience with Warehouse Management System and handheld devices
• Proficient in Microsoft Applications, Excel
• Proficient with ERP systems, SAP Business One
• Proficient with CRM systems, HubSpot
• Proficient with Wrike project management software

Skills Needed for Success:

• Follows direction and works under pressure to meet deadlines

• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Work collaboratively and as part of a diverse team
• Communicate with excellence and clarity both verbally and in writing
• Project management skills and strong attention to detail
• Tech- savviness
• Strategic thinking, planning, and execution
• Ability to re-arrange tasks as priorities change

Desired Characteristics and Qualifications:

• Strong design sense and creative ideas
• Can-do attitude
• Organized, action and detail-oriented
• Demonstrates sound work ethics 
• Possesses cultural awareness and sensitivity 
• Highly enthusiastic, positive-minded and composure in challenging situations
• Thrives in a goal-driven environment 
• Nimbleness to respond to everchanging priorities in a high-growth environment

Benefits & Pay:

FOH®, Inc. recognizes that our team members are our most important assets; therefore, we are committed to offering a comprehensive benefits package that provides protection and well-being for our team and their families.

The salary/hourly range for this role represents numerous factors considered in the hiring decisions, including, but not limited to, work experience, territory, geographical location, etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base compensation, FOH® proudly offers bonus incentives, health benefits, retirement savings plans, time off programs, and perks. (Onsite gym and workout classes, pet-friendly office, daily Cuban coffee, flexible schedule options, volunteer time off, fresh fruits and snacks, and our collaborative culture)

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Our websites are the perfect place to learn more about FOH®

www.fohworldwide.com

www.frontofthehouse.com | www.roomthreesixty.com

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• This position will be on a hybrid schedule (some days in our Miami office, some remote). Please acknowledge you understand the schedule.
• While performing the duties of this role, the team member is frequently required to stand, walk, talk and hear. The team member frequently is required to handle or feel and reach with hands and arms. The team member is occasionally required to sit; regularly climb or balance; and occasionally to stoop, kneel, crouch, or crawl. The team member must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to tolerate conditions associated with no air conditioning or heat. Please select acknowledge if you have read and understood the physical requirements for this role.

Experience:

• Tradeshow Coordination: 3 years (Preferred)
• Warehouse: 2 years (Preferred)

Ability to Commute:

• Miami, FL 33138 (Preferred)

Work Location: Hybrid remote in Miami, FL 33138

Salary : $55,000