Craft Bartender

Established by Bill Foley in 1996, Foley Family Wines & Spirits (FFWS) is a portfolio of highly acclaimed wines and spirits from some of the world’s greatest estates. The company owns more than 25 wineries and distilleries, each with its distinct style, legacy, and approach to hospitality.

Job Summary

The Craft Bartender serves as the nucleus of the customer experience at Minden Mill Distilling by conducting customer and vendor samplings to drive brand awareness and product education. The Craft Bartender ensures the tasting room operates at standards set by the company and delivers the highest level of customer service and satisfaction by educating customers on the Minden Mill Distilling brand, history and facility.

• Maintain a high level of relevant knowledge of Minden Mill Distilling, its products, facilities and history by remaining familiar with current press information, memos, marketing information and other spirits-related publications that are provided.
• Educate customers regarding the Minden Mill Distilling products, facilities, history and all other relevant information.
• Responsible for having a high knowledge of craft cocktails in order to incorporate Minden Mill Distilling products into a craft cocktail menu.
• Assess guests’ needs and preferences in order to make suggested recommendations.
• Enhance customer experience by providing a welcoming, educational, exciting and inviting experience to all Minden Mill Distilling customers.
• Provide assistance to guests by checking to ensure they are enjoying their experience and taking corrective action to problems.
• Prepare alcohol and/or non-alcohol craft beverages for tasting room guests. Pour spirits for tasting events for guests at a pre-determined level.
• Provide answers to customer inquiries and give general information in regard to the Minden Mill Distilling products, facilities, and/or history.
• Handle routine sales transactions which include, but not limited to operating cash register, accounting of daily sales, handle purchases using POS system, and provide retail-related guidance to customers.
• Assist with maintaining cleanliness of facilities.
• Assist with special event planning, including but not limited to, social events, business events, and private distillery groups
• Assist with spirit specific work-labeling, capping, bottling, when needed
• Assist with providing tours to guests, as needed
• Check customers’ identification and confirm it meets legal drinking age.
• Restock and replenish bar inventory and supplies.

• TIPS certification or similar class preferred, but not required
• WEST certification or similar preferred, but not required
• Must be 21 years or older
• POS and cash handling experience is required
• Must have a commitment to excellence and high standards for hospitality and customer service
• Must have a professional appearance and demeanor
• Must be able to work a flexible schedule including evenings, weekends, and holidays

• 3-5 years of customer service-related experience; or equivalent combination of education and experience
• Prior spirit knowledge is strongly encouraged, but not required, though an interest in learning about spirits is a must
• High end retail experience a plus

Work Environment

The tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a workday or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine, and business office machines.

Company Core Values:

Teamwork – Be a Spirited Partner

Commitment – Crush Every Day

Quality – Good vs. Grape: It’s All in The Details

Integrity – It Takes a Community

Safety – Tend the Vines

Entrepreneurship – Love the Wine You’re With

Fun! - Smile! You Have Purple Teeth!

FFWS has expanded its portfolio significantly since its founding, now including such storied brands as Chalk Hill Estate Winery, Sebastiani, Roth, Banshee, Ferrari-Carano, Chateau St. Jean, and Lancaster in Sonoma County; Merus, Silverado, and Foley Johnson in Napa Valley; Lincourt, Firestone, and Foley Estates in Southern California; Chalone Vineyard in Monterey County; Four Graces and Acrobat in Oregon; and Three Rivers in Washington. Foley Family Wine & Spirits import wines include Lucien Albrecht in France, Nieto Senetiner in Argentina, and 14 wine brands spanning three of New Zealand’s most acclaimed winegrowing regions: Marlborough, Central Otago, and Martinborough. The growing global spirits portfolio includes Minden Mill Distilling, Charles Goodnight Texas Straight Bourbon Whiskey, New Zealand’s Lighthouse Gin, El Mexicano Tequila, The Loch Lomond Group in Scotland, Two Stacks Irish Whisky and Killowen.

Foley Family Wines & Spirits provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.

Salary : $18