What are the responsibilities and job description for the Power Systems Technical Communicator position at Foley Inc?
Electrical Technical Assistance Role
This role provides electrical technical support to various divisions within Power Systems and external customers.
Main Responsibilities:
- Assist in designing, specifying parts, and project managing specialized projects for service.
- Facilitate in-house training for service technicians on technical procedures.
- Use resources to resolve service issues and gather data for all departments.
- Manage small electrical projects for the Service Department.
- Train and mentor technicians on technical procedures.
- Maintain an updated library of relevant software and documents (CAT and other).
- Create quick guides for specialized equipment.
- Maintain a list of technician electrical safety equipment.
- Support Engineering with general electrical and startup tasks.
- Maintain Foley electrical equipment through yearly calibrations, software upgrades, and cable/battery replacements as necessary.
- Participate in Sales customer meetings and quotes by interpreting drawings and specs, making equipment/design recommendations, gathering technical data, and providing explanations to customer questions.
- Provide customer support by taking calls to determine service needs, resolving issues over the phone, supplying necessary documents, and attending sites for unique issues.
Recommended Qualifications:
- Electrical Engineer degree.
- Minimum 5 years of technical experience or equivalent combination of training and experience.
- Certified on power quality meter and Infrared camera.
- Excellent communication and interpersonal skills, both verbal and written.
- Experience with Microsoft Office, Excel, and Word.
- Knowledge of PLC controls and electrical/electronic circuits.
Foley Incorporated is an Equal Opportunity Employer
Foley Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin, or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, or any other legally protected status. We are committed to affirmative action and equal opportunity employment practices.
