What are the responsibilities and job description for the Real Airflow HVAC Service Technician position at Folino Estate?
Job purpose
The position of the HVAC Service Technician, within our new company Real Airflow, serves to make service calls to homes or commercial businesses to provide them with expert troubleshooting, repair solutions, and new installations to a variety of equipment, particularly heating systems. As you will be the main point of contact between Real AirFlow and its customers, the HVAC Service Technician will maintain a professional and friendly image and serve as an advocate for the company and our brand.
Qualifications
HVAC-3 years experience preferred
High School Diploma or Equivalent
HVAC certification-required
Prior experience servicing residential and commercial Air Conditioning and Heating equipment
Valid driver's license and clean driving record
Must be able to pass drug and background test(s) as required by company
Willingness to expand your technical and repair knowledge; obtain new licenses and commitment to professional growth
Exceptional technical skills as well as strong communication skills
Must be able to work independently while safely maintaining a high level of performance
Roles and Responsibilities
Residential :
Assessing customers' equipment and service needs
Troubleshooting and repairing residential AC equipment, heating, and other equipment
Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed
Performing efficiency tests on all combustion-related installations
Preparing accurate daily paperwork
Obtain the customer's signature at the completion of the job
Obtain correct customer information including email address
Document all equipment upon arrival : make model, serial number, type of fuel, necessary test measurements, and pictures as necessary
Communicating with Dispatcher and Service departments
Utilizing all applicable safety equipment and personal protective equipment (PPE)
Maintaining an organized van and properly accounting for assigned tools and parts inventory
Commercial Businesses :
Install, alter and repair sheet metal products and equipment ducts and hoods for HVAC systems utilizing blueprints, drawings and work orders
Maintain and repair or replace components on various air conditioner units' chillers, rooftop units, wet and dry side systems
Will be working along other HVAC Installers
General :
Represent Real AirFlow while always providing the highest quality of service to the customer
Attend all department and manager meetings as needed
Develops relationships within the community to strengthen and expand customer opportunities
Participate in company-provided training opportunities (occasional travel) on the latest industry technologies
Identify and report to the owner potential opportunities for additional business (newer system, service contracts, and additional services)
Observe all company procedures and safety rules
Physical Requirements :
Job may require moderate lifting (up to 50lbs) and bending, and standing for long periods of time
Be able to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces
Well-groomed and neat appearance
Schedule Monday to Friday with the ability to work weekends, evenings, and holidays for emergency service calls. Should expect 50 hours a week during peak heating and cooling seasons
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