What are the responsibilities and job description for the Campus Store Manager position at Follett Higher Education?
Retail Manager
CNM CC Bookstore
Albuquerque, NM
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate : $48,400 - $62,900 per year
As a Campus Store Manager , you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.
Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short / long-term planning and support a Regional Manager with overall store and campus relationships and operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.
Responsibilities
Driving Results / Sales : Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including :
- Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
- Responsible for leading in-store course materials activities in collaboration with course materials leadership.
- Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget.
- Review and approve store markups, markdowns, and write-offs within company guidelines.
- Ensures the security of company assets and the safety of associates and customers, and adherence to company policies.
Campus Relationships : Communicate and partner with the campus including :
Talent Management : Responsible for full cycle talent management, including :
Customer Service : Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include :
Follett Higher Education is a drug-free workplace environment.
Requirements
Salary : $48,400 - $62,900
