What are the responsibilities and job description for the Director of Emergency Services position at Follow Frontier?
Position Title : Director of Emergency Services
Location : Tallahassee, Florida
Job Summary
We are seeking a dynamic and experienced Director of Emergency Services to lead our Emergency Department. This role focuses on service delivery, growth, personnel management, resource allocation, and ensuring consistently high-quality patient care.
Key Responsibilities
Identify and address real or potential issues affecting the Emergency Department and implement effective solutions.
Actively participate in service, departmental, and hospital-wide committees, communicating updates to relevant stakeholders.
Drive initiatives to enhance the patient experience within the Emergency Department.
Provide coaching and mentorship to subordinates, supporting their professional development and evaluating performance.
Uphold Human Resource policies and ensure effective communication of organizational information to staff.
Promote evidence-based employee engagement practices and develop future leaders within the department.
Establish and enforce standards of emergency care, ensuring compliance with hospital policies and regulatory requirements.
Oversee a performance improvement (PI) program to monitor and evaluate critical aspects of care.
Ensure operational excellence, delivering quality services aligned with professional standards.
Support talent recruitment efforts and participate in patient and employee rounding.
Adhere to safety protocols, including exposure control plans for bloodborne and airborne pathogens.
Qualifications
Education :
Bachelor’s degree in Nursing (required).
Master’s degree in Nursing, Business Administration, Healthcare Administration, or a related field (preferred).
Licenses / Certifications :
Current RN license in the state of practice (required).
Advanced Cardiac Life Support (ACLS) certification (required).
Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) certification (required).
Basic Life Support (BLS) certification (required).
Experience :
3–5 years of recent experience as a Director of a large acute care Emergency Department.
Proven track record of improving operational metrics and patient experience.
Strong leadership, with steady employment history and minimal short-term roles.
Why Join Us?
We offer a comprehensive total rewards package, including :
Health Benefits : Comprehensive medical, dental, and vision coverage, behavioral health services, and telemedicine options.
Financial Wellness : 401(k) plan with employer match, Employee Stock Purchase Plan, and identity theft protection.
Career Development : Education assistance, tuition reimbursement, student loan support, and professional certification assistance.
Work-Life Balance : Paid time off, family leave, and counseling services for emotional, physical, and financial wellbeing.
Additional Perks : Consumer discounts, pet insurance, relocation assistance (case-by-case), and more.
Additional Information
Emergency Department Overview :
34 beds, averaging 130 patients per day.
Supported by ~45 FTEs and two ambulances.
Compensation :
Salary : $115k–$145k (based on experience).
Annual Performance Bonus : Up to 15%.
Interview Process :
Initial Webex interview with Hiring Manager.
Onsite / panel interviews with C-suite, peer directors, physicians, and managers.
Ideal Candidate Profile
Experienced leader in a large, fast-paced Emergency Department.
Demonstrates measurable success in improving operational performance and patient care outcomes.
Strong mentoring and coaching skills, with a focus on staff development and team engagement.
Familiarity with metrics-driven environments.
Ready to lead and make an impact? Apply today to join a team committed to excellence in emergency care.
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