Table Games Dealer - Part Time

Division/Department: Black Bear Casino Resort – Table Games

Location: Black Bear Casino Resort

Reports To: Table Games Manager

Probationary Period: 90 days – Full time; 120 days – Part time

FLSA Status: Non-Exempt (hourly)

Classification: Class A Gaming Licensure

Driver’s License: Level 0 - No Driver’s License required.

Rate of Pay: $10.59 an hour tips (with average tips being $19.55 an hour)

Responsibilities: Deals Table Games to guests according to the rules of the game being played.
Provides prompt, courteous, and accurate dealing at assigned table.
Maintains a continuous inspection of cards, ensuring the security of assigned game at all times.
Maintains an orderly table as well as an appropriate game speed in a courteous manner.
Provides customers with assistance to ensure adherence to established rules, policies, and procedures.
The dealer has signatory ability for fill or credit slips and table trays. The dealer has access to the Table Games department.
The dealer is responsible for all chips and monies in assigned rack.
Exchanges customer's currency for gaming chips and deposits currency in drop box.
Determines winning and losing bets.
Pays wining bets and collects losing bets accurately according to appropriate odds.
All documentation must be consistently completed in a manner as addressed in the Table Games policies and procedures or directed by the Table Games Manager or his/her designee.
Knows Players Club benefits, property amenities, events and marketing programs.
Understands that when errors are made, the Dealer must inform their supervisor prior to taking any corrective actions.
Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
Must attend all mandatory department trainings.
Must attend all required Title 31 and/or SAR trainings.
Ensures confidentiality of financial records and all records for employees and/or clients.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.

• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Qualifications: No Driver’s License required
Applicants must complete the following minimum training hour requirements at the Blackjack Table Games dealer school;
Applicants with no previous dealer experience must complete 80 hours of training.
Applicants who have previous dealer experience need to complete a minimum of 40 hours training;
Successful completion of Blackjack Table Games dealer school and the ability to successfully pass auditions for all table games offered at Black Bear along with a recommendation for hire from the Table Games Manager is required.
Gaming experience is desired.
Ability to provide excellent Guest Service when making difficult game decisions.
Operations are conducted seven days a week; 24 hours a day; and on holidays.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
PHYSICAL REQUIREMENT:
Prolonged standing is required.
Ability to repeatedly reach, stretch, grasp, twist, push and pull with your hands and arms is required.

• Subject to inside environmental conditions, including work in a potentially smoking environment.