What are the responsibilities and job description for the Parts & Accessories Sales Associate position at Fondy Powersports?
Fondy Powersports is looking for an enthusiastic Parts and Accessories employee to join our team. Applicants interface with customers directly (walk-in, telephone, online) to help determine their needs and supply them accordingly. Additionally, engage with the sales and service department to ensure those parts and accessories needs are being met in a prompt and timely manner for our customers. This would be a great step up for someone currently employed at an auto dealership or big box retailer store (AutoZone, O'Reilly, NAPA, Advanced Auto Parts). If you're a powersports fanatic with excellent customer service skills, this job is for you!
GUARANTEED TWO DAYS OFF IN A ROW PER WEEK!
Work Days: Tuesday-Saturday
RESPONSIBILITIES:
- Greet customers immediately, in a courteous and friendly manner
- Share with customers your knowledge of the of "Good, Better and Best" products that we sell
- Staying up-to-date with our power sports gear brands and product knowledge
- Maintain and deliver awesome, personal & useful support to potential or existing customers who contact us
- Ensure customers are satisfied with their buying experience
- Recommend related parts which may be required
- Attempt to locate rare parts
- Ability to work with several customers at once, while maintaining individual customer satisfaction
- Handle online and telephone transactions quickly and courteously
- Alert customers of any sales, specials or new merchandise
- Accept payments for merchandise and keep cash register drawer accurate
- Other duties as assigned
QUALIFICATIONS:
Outgoing, friendly personality and superior communications/customer service skills. Knowledge of Power Sports industry is a plus.
- Connects with customers in a friendly manner
- Confident answering calls, entering orders in computer system
- Confident in selling to customers and to allow the customer to make an informed buying decision.
- Always show a positive attitude and be a genuine team player.
- Takes ownership of the customer's experience by carrying out assignments that allow the dealership to leave a positive impression with the customer.
- Willing to work Saturdays
- Can lift up to 50 Lbs.
BENEFITS:
- EXTREMELY COMPETITIVE Compensation
- Health, Dental, and Vision after probationary period
- 401K w/ company match for eligible employees
- 2 Consecutive days off each week
- 10 Days PTO on day 1
