Sales Manager

POSITION OVERVIEW

The Sales Manager is responsible for presenting Fontainebleau Las Vegas as a premier destination for Group business. The primary role is to maintain and manage accounts and secure future business opportunities for up to 10-99 rooms on peak within their respective market.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Obtain and manage inquiries through sales efforts with various accounts within assigned territory
• Evaluate future inquiries and identify optimal business opportunities
• Craft and present proposals to potential customers that highlight their key needs
• Manage contractual negotiations
• Cultivate and grow existing accounts and obtain new accounts
• Maintain written and verbal communication with new and existing customers to maximize account potential
• Travel to create brand awareness and build customer relationships (trips to include sales calls, tradeshows, networking functions, and various industry events).
• Conduct continuous sales efforts to meet and exceed assigned revenue goals
• Showcase Fontainebleau Las Vegas through site inspections with prospective customers
• Collaborate with the Group Sales team to help maximize revenue opportunities across all markets
• Gain an understanding of customer’s business, business issues, and concerns and offer customized solutions
• Identify opportunities to maximize revenue by promoting the entire resort
• Implement Fontainebleau’s service strategy and brand initiatives in all aspects of each customer experience.
• Maintain an understanding of competitor’s strengths and weaknesses in order to differentiate Fontainebleau Las Vegas from the competition
• Maintain an understanding of the overall market (e.g., competition, economic trends, seasonality, supply and demand, etc.)
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree (B.A.) from a four-year College or university in hospitality management, or similar disciplines, and/or equivalent combination of education and experience
• Minimum of one (1) year of experience in sales, convention services, or operations for a large-scale, luxury resort
• Proficient in Delphi preferred
• Provide the ultimate experience for all clients while providing the highest-level standards of service without sacrificing quality
• Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
• Proficient in Microsoft application tools, including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
• Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization
• Ability to travel and network, occasionally in the evening and on weekends
• Strong presentation skills
• Superior organizational skills to function effectively within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Exceptional customer service skills and interpersonal skills to effectively communicate with all business contacts
• Skilled in developing, leading, and maintaining guest relations
• Ability to apply reasoning to a variety of situations along with problem-solving and guest service
• Ability to customize guest experiences through suggestive selling techniques
• Ability to work under pressure and manage stressful situations during busy periods.
• Consistently maintain a professional, neat, and well-groomed appearance adhering to company standards
• Demonstrated ability in maintaining consistent, high-quality service levels
• Ability to maintain the confidentiality of sensitive guest and company information
• Must be willing and able to work a flexible schedule to include holidays, nights, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$60000 per year - $70000 per year