Sportsbook Supervisor

POSITION OVERVIEW

The Sportsbook Supervisor will be responsible for the day-to-day activities of the sportsbook, ensuring a seamless and enjoyable experience for our sports betting guests. Leadership, strong analytical skills, and in-depth knowledge of sports betting will be vital in maintaining compliance, optimizing revenue, and promoting excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

• Supervise and coordinate all sports betting activities, including accepting wagers, issuing tickets, and handling cash transactions
• Ensure that all betting lines, odds, and wagering options are accurately displayed on the betting boards and screens
• Train a team of sportsbook attendants, fostering a positive work environment and promoting teamwork and collaboration
• Provide exceptional guests service, addressing customer inquiries, resolving disputes, and ensuring that guests have a positive and enjoyable betting experience
• Proactively engage with guests to offer assistance and insights on betting options and events
• Monitor sports betting activities to identify any irregularities or potential risks, ensuring compliance with all gaming regulations and internal policies
• Collaborate with the compliance team to report and handle suspicious betting activities or unusual patterns
• Prepare regular reports on key performance indicators (KPIs) and operational metrics for management review
• Ensure that all sportsbook equipment, including betting kiosks, terminals, and display screens, are functioning correctly
• Promote responsible gaming practices among both Members and guests, including age restrictions and self-exclusion policies
• Monitor customer behavior for signs of potential problem gambling and take appropriate actions as needed
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

SUPERVISORY RESPONSIBILITIES

This position does not have any direct supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

28.50 per hour

Salary : $29