What are the responsibilities and job description for the Dental Receptionist/Assistant position at Fontana Dental Clinic?
Responsibilities:
- Provide outstanding customer service: smile and greet patients
- Answer phone calls and schedule appointments for patients
- Maintain Appointment book by following up on no show or cancelled appointments and going through recall list for unscheduled patients
- Manage patient records and update medical history in the system
- Ensure compliance with HIPAA regulations when handling patient information
- Assist with billing and insurance claims processing
- Maintain cleanliness and organization of the reception area
- Coordinate with dental staff to ensure smooth patient flow
Skills:
- Proficient in using dental office software such as Open Dental, Practice-Web
- Verify patient eligibility for dental insurances (PPO & Medical). Get breakdowns for PPO
- Excellent phone etiquette and ability to handle a multi-line phone system
-Participate and support marketing initiatives for recalls and new patient growth
-Assist with administrative assignments as directed by the Front office lead
- Knowledge of dental office procedures and terminology
Please note that previous experience working in a dental office is required. We are looking for someone who is detail-oriented, has excellent communication skills, and can work well in a fast-paced environment.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid sick time
- Paid time off
Schedule:
- 8 hour shift
- No weekends
Experience:
- dental: 1 year (Required)
- PPO: 1 year (Required)
Ability to Commute:
- Fontana, CA 92335 (Required)
Work Location: In person
Salary : $17 - $22