Manager, Transportation-On Site Bronx Warehouse Distribution Center

• Ensures Health and Safety, Environmental and Operator's License compliance, while delivering best in class customer service, measured against business KPIs for Safety, Service, and cost optimization 

• Provides creative, flexible, tenacious, diplomatic, and consistent leadership to develop the Transport team. 

• Understands and leverages the company’s operating systems and communication devices, ensuring that all reporting staff are using the systems and devices correctly and in full, to the benefit of the operation. 

• Focuses delivery on ‘balanced scorecard’ results and sustainable improvement through People and Financial resources, Customer Service and Business Processes. 

• Oversees cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs, increasing margin while meeting budget as a minimum. 

• Efficiently manages 3PL providers including, but not limited to, cost effectiveness, control of expenditure, service excellence and purchase order management. 

• Ensures appropriate MI is in place for optimal management of the driver fleet, consistently meeting customer and reporting requirements. 

• Deploys appropriate controls and procedures to manage all aspects of customer service and communication effectively and efficiently. 

• Champions a 'customer first’ approach. Understands and appreciates customer requirements and quality standards. Engages with internal and external customers to meet and exceed customer expectations. 

• Is the escalation point and authority for commercial vehicles and other vehicle maintenance and transport compliance. 

• Maintains an excellent working knowledge of, and works proactively and in accordance with, all current and anticipated legislative requirements and best practice relevant to the transport industry. 

• Ensures that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures. 

• Understands and meets the company’s Operating License obligations ensuring that appropriate controls and procedures are rigorously enforced. 

• Oversees vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitors vehicle gross weights. 

• Plans driver resource strategically, tactically, and operationally to utilize fleet to its maximum capacity, fully utilizing software and hardware platforms. 

• Works closely with the warehouse team and other key stakeholders to ensure that all logistics solutions are fully integrated and designed to improve customer service. 

• Consistently promotes and adheres to organization policy, procedure, and legislation, including but not limited to, that relating to health and safety. 

Requirements 

• Minimum of 5 years - proven work experience as a Logistics Manager, Transportation Manager, Shipping Manager, or similar role 

• Solid knowledge of supply chain management 

• Experience preparing and tracking orders using TMS software, like TWM or Roadnet 

• Excellent organizational skills 

• Customer, people and results centric; Works logically and systematically to solve problems, make decisions and think laterally and flexibly with the ability to manage sustainable change. 

• IT literate and able to leverage software and hardware platforms to advantage 

• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people; excellent communication skills, both verbal and written. 

• Maintains a positive attitude to continued learning and growth. 

• Ability to coach, develop, supervise, and train staff 

• Problem-solving abilities