What are the responsibilities and job description for the Class A CDL Driver position at Food Bank for the Heartland?
Position Title: Class A CDL Driver
Supported by: Transportation Manager
FLSA Status: Non-Exempt, Full-Time
Supported by: Transportation Manager
FLSA Status: Non-Exempt, Full-Time
Our Story:
Food Bank for the Heartland has connected our communities with food, resources, and hope since 1981. The fight against hunger is our ongoing, collaborative effort. We work with individuals, organizations, food manufacturers and distributors, grocery stores, the USDA, and Feeding America to procure food and purchase food to supplement donations. Through the collective power of our leadership, employees, partners, volunteers, and donors, we can reach more communities, serve more people, and address food insecurity more directly and effectively. As new needs arise, we are ready.
Our Philosophy: Every service we provide, program we offer, and decision we make is rooted in our core Mission, Vision, and Values.
In Short:
The Driver-Class A CDL will support the Food Bank for the Heartland (FBFH) mission to reduce food insecurity by overseeing the operational aspects of fleet operations. This role will support logistical cooperation between multiple departments. In addition, this role is accountable for achieving operational results by supporting departmental strategies and specific objectives in alignment with FBFH’s strategic plan.
Your Mission:
The Driver-Class A CDL will support the Food Bank for the Heartland (FBFH) mission to reduce food insecurity by overseeing the operational aspects of fleet operations. This role will support logistical cooperation between multiple departments. In addition, this role is accountable for achieving operational results by supporting departmental strategies and specific objectives in alignment with FBFH’s strategic plan.
Your Mission:
- As a Class A CDL Driver, your primary responsibility will be to provide timely and accurate deliveries to our agency and program partners as designated by transportation manifests. In the event of unforeseen circumstances that may require advanced or delayed delivery times, your communication with partners will be crucial in allowing them to make the necessary adjustments.
- Use delivery tickets to accurately load and unload trucks, including all dry, frozen, and cooled products.
- Follow FBFH guidelines as delineated in the FBFH Agency Manual and as communicated by the Transportation Manager.
- Ensure excellent customer service to agency partners, providing timely, attentive, upbeat service. Ensure customer needs are met in a manner that reflects positively on FBFH. Promptly report any concerns about agency partner performance to leadership or designated Community and Partner Support Representative.
- Provide timely pick-up from retail, producer, and manufacturing donors. Ensure excellent customer service and promote FBFH with food donors.
- Promote and demonstrate FBFH's mission and values to stakeholders and communities.
- Follow all driving and hauling rules of the Department of Transportation and the Department of Motor Vehicles. Immediately report any accidents or incidents of violation to FBFH.
- Accurately complete paperwork for all donated products. Ensure ongoing communication with the receiving department to process donated food accurately and timely.
- Complete and document all food and vehicle safety checks, including, but not limited to, daily digital pick-up logs, temperature logs, and daily transportation checklists.
- Complete and document any additional Department of Transportation-regulated manifests and paperwork.
- Support the transportation department's workload by assisting other drivers in loading or unloading unassigned trucks as needed or when requested.
- Keep your assigned vehicle clean and maintained inside and out. Clean out the interior of the vehicle daily, disposing of any trash. Ensure regular exterior cleaning of vehicles to represent and promote the FBFH brand.
- Ensure the upkeep and maintenance of the vehicle and all equipment. Report any equipment or vehicle issues to your immediate supervisor.
- Other duties entrusted within your scope of practice.
Knowledge, Skills, and Abilities:
- Commitment to the FBFH mission and values
- Strong ability to drive commercial trucks from 16 to 53 feet long
- Effective interpersonal and communication skills focusing on relationship-building, listening, and support.
- Ability to consistently commit to trustworthiness, dependability, and reliability.
Your Story:
- High school diploma or GED required.
- Minimum of two (2) years of relatable experience.
- A Valid CDL, Class A license, and medical card required.
- Forklift, dolly, and pallet jack experience is preferred.
- Warehouse experience is preferred.
About The Team:
Everyone at Food Bank for the Heartland, from our administrative staff and warehouse employees to our team members working in partnership in the various community locations, shares a common vision: to help eliminate hunger in our service area—one initiative, program, and thoughtful decision at a time. Our culture is committed to welcoming you to our table, supporting your passion and drive, and focusing on diversity, growth, and community involvement.
This role is a member of the Transportation Team at the Food Bank for The Heartland. The team works closely with all Operations Teams.
Provide an environment to help you succeed.
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. This job operates in a warehouse environment and out in the community, making deliveries and picking up donations. This role routinely uses standard warehouse equipment such as pallet jacks and forklifts. The noise level in the work environment is usually moderate. Employees must be able to work in cold environments, including coolers and freezers. While performing the duties of this job, the employee is regularly exposed to working near moving mechanical parts.
Food Bank for the Heartland is committed to fully including all qualified individuals. As part of this commitment, Food Bank for the Heartland will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, don't hesitate to get in touch with Amber Durr, Director of Human Resources at adurr@foodbankheartland.org.
Pre-employment and random drug screening are required by the DOT and DMV. It may require weekend and overnight work. Occasional severe weather and challenging road conditions. Expensive driving of commercial trucks from 16 to 53 feet in length.
Physical Demands
An employee must meet the physical demands described here to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, crouch, crawl, use hands to finger, handle, or feel, reach with hands and arms, talk, and hear. The employee is frequently required to lift and/or move up to 50 pounds.
Support your well-being.
We offer medical, retirement, supplemental, and leave benefits. We also have resources like our Employee Assistance Program to support your mental health.
