What are the responsibilities and job description for the Retail Relation Coordinator position at Food Bank for the Heartland?
Position Title: Retail Relations Coordinator
Supported by: Retail Relations Manage
FLSA Status: Non-Exempt, Full-Time
Our Story:
Food Bank for the Heartland has connected our communities with food, resources, and hope since 1981. The fight against hunger is our ongoing, collaborative effort. We work with individuals, organizations, food manufacturers and distributors, grocery stores, the USDA, and Feeding America to source millions of pounds of purchased and donated food items. Through the collective power of our leadership, employees, partners, volunteers, and donors, we can reach more communities, serve more people, and address food insecurity more directly and effectively. As new needs arise, we are ready.
Our Philosophy:
Every service we provide, program we offer, and decision we make is rooted in our core Mission, Vision, and Values.
In Short:
The Retail Relations Coordinator cultivates and stewards new and current retail food donors to maximize retail food donation opportunities. The Retail Rescue Coordinator will support the Retail Rescue program, a key component of Food Bank for the Heartland’s food sourcing plan to increase donated product. This role will help build local and regional relationships to maximize retail food donations and other food-sourcing opportunities. The Retail Rescue Coordinator will be an essential member of the sourcing team and work with other departments to support the organization’s overall food distribution goals and mission to eliminate hunger in the Heartland by ensuring consistent access to healthy foods through community partnerships.
Your Mission:
Everyone at Food Bank for the Heartland, from our administrative staff and warehouse employees to our team members working in partnership in the various community locations, shares a common vision: to help eliminate hunger in our service area—one initiative, program, and thoughtful decision at a time. Our culture is committed to welcoming you to our table, supporting your passion and drive, and focusing on diversity, growth, and community involvement.
This role is vital to the Food Bank for the Heartland’s Facilities team and is directly supported by our Retail Relations Manager. The Food Sourcing team at Food Bank for the Heartland is the team for this role.
We provide an environment to help you succeed.
Food Bank for the Heartland is an equal-opportunity employer, and we’re excited to work with talented and empathetic people of all identities. As required by law and in line with our commitment to diversity, inclusion, belonging, and equity, FBFH does not discriminate based on someone’s identity in any aspect of hiring or employment. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences. FBFH will consider all qualified applicants.
FBFH is committed to inclusions. As part of this commitment, FBFH welcomes applications from individuals with disabilities and will work to provide reasonable accommodation. If reasonable accommodations are needed to participate in the job application or interview process, don't hesitate to get in touch with adurr@foodbankheartland.org
We support your well-being.
We offer medical, retirement, supplemental, and leave benefits. We have resources such as our Employee Assistance Program to support your mental health.
Supported by: Retail Relations Manage
FLSA Status: Non-Exempt, Full-Time
Our Story:
Food Bank for the Heartland has connected our communities with food, resources, and hope since 1981. The fight against hunger is our ongoing, collaborative effort. We work with individuals, organizations, food manufacturers and distributors, grocery stores, the USDA, and Feeding America to source millions of pounds of purchased and donated food items. Through the collective power of our leadership, employees, partners, volunteers, and donors, we can reach more communities, serve more people, and address food insecurity more directly and effectively. As new needs arise, we are ready.
Our Philosophy:
Every service we provide, program we offer, and decision we make is rooted in our core Mission, Vision, and Values.
In Short:
The Retail Relations Coordinator cultivates and stewards new and current retail food donors to maximize retail food donation opportunities. The Retail Rescue Coordinator will support the Retail Rescue program, a key component of Food Bank for the Heartland’s food sourcing plan to increase donated product. This role will help build local and regional relationships to maximize retail food donations and other food-sourcing opportunities. The Retail Rescue Coordinator will be an essential member of the sourcing team and work with other departments to support the organization’s overall food distribution goals and mission to eliminate hunger in the Heartland by ensuring consistent access to healthy foods through community partnerships.
Your Mission:
- Establish and maintain relationships with retail donors through cultivation and stewardship practices to ascertain the frequency, volume, and product mix of potential food donations. This will include traveling to conduct store visits and speaking with store managers and staff to strengthen partnerships and increase donations. You will act as the liaison between the Food Bank, retail donors, and our pantry partners. In this role, you will gain a keen understanding of store donation programs and network partners’ capacity. You will work to remove barriers and offer solutions so that stores and pantry partners experience the maximum benefits of this program.
- Collaborate, partner, support, and cultivate relationships. We value the intentional importance of building and maintaining consistent connections with all our customers, employees, volunteers, donors, partners, neighbors, contractors, and others. That's why a crucial part of your role will involve consistent engagement with everyone around our table. Your donor-centric thinking will lead to significant contributions as you manage a portfolio of retail donors and help to foster strong relationships between these donors and pantry partners.
- Analyze data to help determine weekly, monthly, quarterly, and yearly strategies for our Food Sourcing team.
- Engage with Feeding America’s training materials and updates to develop and present educational and stewardship materials to retail donors and our network partners.
- Other duties entrusted within your scope of practice.
- Commitment to the FBFH mission and values
- Computer and technology skills around Microsoft Office and general technology.
- Effective interpersonal and communication skills focusing on relationship-building, listening, and support.
- Consistent organizational skills with a passion for thriving in a fast-paced, multi-tasking environment.
- Ability to consistently commit to trustworthiness, dependability, and reliability.
- Demonstrated success working independently while also collaborating with colleagues to accomplish a stated goal.
- Ability to establish credibility, trust, and partnership at all levels in the organization.
- Demonstrated success with conflict management and problem solving.
- Ability to travel during the week locally with occasional overnight trips across the service area.
- Minimum of one (1) year of proven experience in retail, program coordination, sales, or the food industry, or a related area is required.
- Lived experience with the impacts of systemic racism or marginalization is a plus.
- Must have a valid driver’s license.
Everyone at Food Bank for the Heartland, from our administrative staff and warehouse employees to our team members working in partnership in the various community locations, shares a common vision: to help eliminate hunger in our service area—one initiative, program, and thoughtful decision at a time. Our culture is committed to welcoming you to our table, supporting your passion and drive, and focusing on diversity, growth, and community involvement.
This role is vital to the Food Bank for the Heartland’s Facilities team and is directly supported by our Retail Relations Manager. The Food Sourcing team at Food Bank for the Heartland is the team for this role.
We provide an environment to help you succeed.
Food Bank for the Heartland is an equal-opportunity employer, and we’re excited to work with talented and empathetic people of all identities. As required by law and in line with our commitment to diversity, inclusion, belonging, and equity, FBFH does not discriminate based on someone’s identity in any aspect of hiring or employment. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences. FBFH will consider all qualified applicants.
FBFH is committed to inclusions. As part of this commitment, FBFH welcomes applications from individuals with disabilities and will work to provide reasonable accommodation. If reasonable accommodations are needed to participate in the job application or interview process, don't hesitate to get in touch with adurr@foodbankheartland.org
We support your well-being.
We offer medical, retirement, supplemental, and leave benefits. We have resources such as our Employee Assistance Program to support your mental health.
