Multimedia Producer

The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work. Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Empower communities. We are an equal opportunity employer and are known for our core values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun!

Hunger and poverty are not primarily the result of personal choices or circumstances; they are deeply rooted in systems that deny opportunity and provide insufficient safety nets for common crises such as illness or loss of income.  This is the true story of hunger — and as our Multimedia Producer, you will help bring this story to life through people-centered video, audio, photography, and more. Your work will help raise awareness of the root causes of food insecurity, its impact in our communities, and the systemic approach needed to end hunger for good. 

In this role, you will work to curate stories and produce content to tell the stories of our neighbors in central and eastern North Carolina — including people experiencing hunger, volunteers, donors, activists, and partner organizations. With direction from the Director of Internal Communications & Creative Services, you will identify opportunities to shine a light on the root causes of hunger and amplify stories of resilience and community-led change. These stories will be told across multiple platforms, in short and long formats, from print testimonials and podcasts to documentary video and photography.

Typical Schedule: Monday - Friday   8:30am - 5:00pm

What You’ll Bring:

You are an experienced creative professional and content creator who cares deeply about people in our community who are experiencing food insecurity. You have a background in human-centered storytelling — as well as demonstrated accomplishments in videography, photography, and/or audio production. And you are committed to disrupting systems that drive hunger and poverty. The successful candidate will also bring a sincere interest in collaboration and continuous learning within a growing communications and public policy team; a firm belief in the Food Bank’s mission; and a strong commitment to our vision of a future where no one goes hungry.

What You’ll Do:

The statements below are intended to describe the general nature of the work – and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Media Collection & Content Production (50%)

• Serve as the organization’s primary cinematographer and photographer, with support from colleagues and vendors – including managing those outside vendors 
• Edit content into finished products that amplify the stories of our neighbors and stakeholders (donors, volunteers, partner network)
• Assist in multimedia story development and production logistics — including community outreach, equipment and vendor needs, and schedule/travel coordination 
• Collaborate and coordinate with outside multimedia vendors as needed
• Keep projects on schedule and update stakeholders on progress as necessary; work to collect and maintain participant consent/release forms and maintain project files
• Ensure outputs adhere to and strengthen the Food Bank’s brand, vision, and equitable storytelling approach 

Narrative Strategy & Collaborative Story Development (40%)

• Work closely with the Communication & Public Policy and other Food Bank teams to identify opportunities to elevate stories of community engagement, support, and resilience. Build and nurture a story-telling environment within the Food Bank
• Directly engage and build relationships with community members to share stories that reflect the depth and complexity of our experiences and communities 
• Actively engage in development of strategies to elevate the true story of hunger and inspire engagement across multiple channels
• Attend internal and local external meetings as needed to represent the Food Bank
• Performs other duties and responsibilities assigned by management

Asset & Equipment Management (10%)

• Develop and coordinate org-wide media asset management and archiving processes
• Identify needs, lead procurement, and maintain equipment and software related to video, audio, and photography efforts.

MINIMUM REQUIREMENTS, QUALIFICATIONS, & EXPERIENCE

Requirements:

• At least 3-5 years of demonstrated success in cinematography and camera work, still photography, and/or story development and production — preferably in a marketing, journalism, documentary or strategic communications setting. Candidate may have an equivalent level of experience in education or work experience. 
• Must have at least 3 years of experience in production using different camera systems and supporting equipment such as lenses, lights, microphones, and grip gear. Demonstrated experience in the video editing process to include pre-production, captioning, editing, color correction, music/sound, & publishing 
• Must have expertise in utilizing Premiere and Photoshop software for photo and video editing
• Preferred experience in photo and video editing software including, but not limited to LightRoom, AfterEffects, Canva, and DaVinci Resolve Studio 
• Ability to develop trusting relationships with community members of diverse backgrounds — and convey stories in an authentic voice that inspires passion around the Food Bank’s vision and mission 
• Experience working with communities directly impacted by systemic inequities
• Candidate must display an interest in advocacy, economic, and justice issues 
• Proven track record of working collaboratively and building relationships with internal and external stakeholders to develop storytelling opportunities 
• Knowledge of conducting production onsite, to include scouting, framing/blocking, & producing interviews 
• Demonstrated experience managing internal and external-facing platforms for video and photo content — such as SharePoint, YouTube, DAMs, and content management systems like WordPress or Craft
• Proven skills in journalism, editing, and/or multimedia storytelling are required.
• Excellent verbal and written communication skills
• Must be detail-oriented and a self-starter with excellent verbal and written communication skills and able to work successfully in a fast-paced team environment.
• Must have a North Carolina Driver’s License for operating a company vehicle.
• Must believe in the mission of the organization.

Though not required, exceptional candidates may have any of the following skills:

• Preferred experience with nonprofit organizations
• Lived experience of food insecurity and / or the systemic inequities that drive hunger and poverty
• Written and oral proficiency in Spanish or other languages commonly spoken by people facing food insecurity in our region: Arabic, Cantonese, French, Mandarin, or Vietnamese
• Advanced study or certification in journalism, production processes, multimedia marketing, animation, digital media, drone / aerial videography
• Awareness of current events and news in anti-hunger efforts, federal food assistance programs (SNAP, WIC, etc.) or general social / human service initiatives.

PHYSICAL DEMANDS

While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact without deliberate impediment (e.g., wearing or listening to headphones, etc.).  The employee is often required to sit at desk and work on a computer. The employee is often required to use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, lift and/or move up to 25 pounds, and to stoop, crouch, or crawl..

Vision abilities required by this job include close vision.

These physical demands are representative of the requirements for an employee to perform the essential functions of the job successfully. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

WORKING CONDITIONS

• General office environment.
• Frequent travel to each branch and other parts of the service area including urban and rural communities and outdoor environments.
• May spend long periods of time on a computer and telephone.
• While performing the responsibilities of the job, the employee is required to work in a general office environment, warehouse environment (in-program), and working kitchen environment
• The warehouse can be extremely cold at times and extremely hot during the summer months, with temperatures ranging from -10 degrees Fahrenheit to 42 degrees Fahrenheit.
• The employee will occasionally be exposed to moving mechanical parts and vehicles.
• The employee may be in outside weather conditions while performing the duties of their role.
• The employee will be required to interact with Food Bank personnel in other environments.
• The noise level in the work environment is usually quiet to moderate.

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned this job.  They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.

Benefits For You

We help YOU thrive. As a mission-based organization, we believe our team needs great support to help deliver on our work to Nourish People, Build Solutions, and Empower Communities. Our comprehensive benefits package includes:

• Medical, Dental and Vision Plans
• Health Spending Accounts Employer Contributions
• Flexible Spending Accounts
• Paid Time off: including Holidays, Personal, Vacation, and Sick Time
• 403(b) with 5% Match after 90 days
• Paid Parental Leave
• Employee Assistance Program
• 100% Employer paid STD and LTD Insurance
• 100% Employer paid Group Life Insurance
• Voluntary benefits including Accident and Critical Illness
• Business Travel mileage reimbursement

Salary : $52,894 - $59,904