Lead Pantry Coordinator

Job Description:

Title: Lead Pantry Coordinator

For the Community Food Pantry of St. Joseph County located at the Food Bank of Northern Indiana

Classification: Part Time, Non-Exempt, 25 hours perweek

Reports to: Warehouse Manager

Salary Range: $14 to $16 per hour

Benefits of Working at the Food Bank of Northern Indiana:

• Eleven paid holidays – (Part time employees receive holiday pay if the holiday falls on a scheduled workday) New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, and Christmas Day. (Dependent on employee’s normal workdays.)
• Simple IRA – eligible after 90 days during open enrollment period which is November 1 with a 3% Food Bank of Northern Indiana contribution.
• Uniforms provided after 60 days of employment.

Mission:

The Food Bank of Northern Indiana works in partnership with the community to feed the hungry, increase awareness of the effects of hunger and lead programs designed to alleviate hunger.

The Food Bank serves Elkhart, Kosciusko, LaPorte, Marshall, Starke and St. Joseph Counties and is a member of Feeding America, Feeding Indiana’s Hungry and United Way.

Job Summary:

The Lead Pantry Coordinator acts as the first point of contact for the organization by assisting clients in the Pantry drive-through distribution area. Responsibilities also include serving as the primary point person in the organization of the pantry and the operations of the pantry as well. Responsible for the supervision of the Pantry Assistant and volunteers.

Essential Duties and Responsibilities:

• Greet clients as they arrive, ensure they provide proper documentation and check them in utilizing computer software. Ensure all clients’ needs are met with respect, compassion, and dignity.
• Ensures proper food handling procedures are being followed by checking dates, stocking, storing, rotating, and checking temperature of coolers and freezers.
• Demonstrates a professional demeanor in all interactions with clients, volunteers, and colleagues.
• Works with volunteers that assist in the pantry and provide them with direction and ensure they have an excellent experience while volunteering.
• Oversees the overall function of the pantry and any interactions with the warehouse in coordination with the Warehouse Manager.
• Always maintains a clean work area with moderate to heavy cleaning duties.
• Creates flyers and signage for distribution through the Pantry.
• Conducts other duties as assigned by the supervisor.

Minimum Qualifications for Education, Training and Experience:

• High school diploma or equivalent required.
• Moderate to advanced computer and phone skills (Microsoft software applications) required.
• Ability to provide excellent customer service.
• Prior retail and customer service preferred but not required.
• Ability to operate or learn how to operate an electric pallet jack.
• Bilingual preferred but not required.

Required Background, Knowledge, Skills, and Abilities:

• Self-starter who is motivated and can anticipate what needs to be done and follow through until all work is satisfactorily completed.
• Ability to work with diverse groups with a team approach and successful results.
• Ability to be a strong team player, work independently and collaborate with others as appropriate.
• Demonstrated problem-solving skills.
• Must have high integrity and a strong work ethic with an emphasis on consistent attendance.
• Ability to work in a fast-paced environment.
• Ability to obtain Serv-Safe Food Handlers certification.
• Working knowledge of Microsoft Office Suite.

Working Conditions:

This position requires moderate physical work, must be able to lift up to 50 pounds, redistribution of handling of food is required. Must be able to stand and/or walk on concrete floors as well as in areas of extreme hot or cold weather for extended periods of time.

Employment requires a negative drug screening, Covid vaccination verification and successful background check.

The Food Bank of Northern Indiana is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Disability insurance

Shift:

• Day shift

People with a criminal record are encouraged to apply

Experience:

• Retail / Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $14 - $16