Retail Food Donation Coordinator

Classification: Non-Exempt

Reports To:                         Food Sourcing Manager 

Location:                            Casper, Wyoming

Compensation:                  $24.20/hourly

Benefits:                             Medical, dental, and vision, 401(k) Retirement plan with up to 8.5% company match, PTO, paid sick leave, paid holidays, and a flexible schedule

Overview:

As one of the largest food distributers in Wyoming, Food Bank of Wyoming is passionate about ensuring every community member has the resources they need to thrive. Supporting our Wyoming communities begins with passionate, mission-driven individuals. 

The Retail Food Donation Coordinator is responsible for maintaining relationships with retail partners at the store level, supporting Hunger Relief Partners in relation to the Food Rescue Program, and taking responsibility for the reporting, onboarding, assessment of participation, and coverage of assigned stores.  This involves regular communication with Hunger Relief Partners regarding equipment, timely reporting, pickup scheduling, temporary store assignment changes, and support for the MealConnect software.  The Retail Food Donation Coordinator will also support the Partner Support Department by creating and sustaining the relationships and communications with agency partners for the distribution of products within the assigned territory.  

Mission: We ignite the power of community to nourish people facing hunger

Values: Service; Integrity; Diversity, Equity & Inclusion; Collaboration; Innovation

Primary Responsibilities:

• Work with Food Bank of Wyoming staff and volunteers to ensure food safety, and donation policies are followed 
• Provide accurate reports as requested by our retail partners 
• Maintain web-based donation reporting system of assigned agencies and retail locations (MealConnect) 
• Analyze program reports to support growth and build retail partnerships 
• Conduct store and agency visits to enhance relationships, educate about the Food Rescue Program, resolve issues and improve performance 
• Facilitate the complex relationships between partner agencies and retail donors  
• Ensure annual program agreement compliance  
• Ensure accurate poundage reporting and tracking 
• Provide Food Rescue training for retailers and partner agencies 
• Maintain relationships with assigned Hunger Relief Partners and retail partners, including frequent face-to-face visits 
• Work with the Food Sourcing Manager on program improvements and account management  
• Maintain high-level interdepartmental communication regarding all aspects of the Food Rescue program 
• May attend food industry events including trade shows, association meetings, and network conferences  
• Help promote Food Bank of Wyoming programs at the Hunger Relief Level  

Required Knowledge, Skills, and Abilities: 

• Commitment to fulfilling the mission of Food Bank of Wyoming and representing the brand with professional poise both internally and externally 
• Flexibility with setting and meeting priorities
• Excellent organizational, time management, and interpersonal skills 
• Self-directed, accountable for results, and proactive; independent problem solver 
• Ability to meet deadlines and manage multiple projects simultaneously 
• Ability to sell programs / ideas and inspire others to act
• Ability to communicate persuasively and articulately both verbally and in writing   
• Ability to effectively present information to diverse groups of people 
• Ability to maintain professionalism amid uncomfortable and difficult discussions with stakeholders of all types
• Adept at conflict resolution
• Maintain a professional demeanor and respond with urgency    
• Exercises independent judgment, think critically and strategically, collaborate with others, and follow-through to execute projects  
• Ability to work effectively with a wide range of constituents  

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Using office equipment such as a computer, mouse, keyboard, printer 
• Shared office and retail environment; outdoor work environment occasionally
• Occasionally lift or move up to 25 pounds 
• Frequent travel within the service area (approximately 60%), including overnights

Required Qualifications: 

• High School diploma or equivalent required; or equivalent work-related experience 
• 3-5 years prior experience working in a retail setting, customer service, or sales preferred 
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)  
• Experience using collaborative tools for file storage and sharing, meeting scheduling, and virtual collaboration 
• Must have a valid driver’s license

Expected Hours of Work: 

This is a non-exempt, full-time position working approximately 40 hours per week. Travel within the geographic region will be required (approximately 60%), including overnights.

Compensation: 

$24.20/Hourly

Benefits:

Food Bank of the Rockies offers a fulfilling workplace and comprehensive benefits package, including: 

• Paid time off, 10 paid holidays, sick time, paid parental leave, paid volunteer time 
• A 401K retirement plan with up to a 8.5% percent employer-paid match
• Competitive employee health, dental, vision, and life insurance
• A monthly incentive for certified bilingual staff  

To Apply:

Apply online through www.foodbankrockies.org/careers. Applications will be accepted until February 11^th.

Thinking about applying?

True passion and excitement for making an impact are just as important as work experience. 

We encourage you to apply even if you feel you don't check every box in this posting.

Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation, please contact us at hr@foodbankrockies.org or 303.371.9250.