What are the responsibilities and job description for the Customer Service Associate position at Food City?
About Us
Food City is a leading retail company that values exceptional customer service. As a Professional Shopper, you will be responsible for providing outstanding shopping experiences to our customers.
Your Responsibilities
- Acknowledge and engage with customers in a friendly and courteous manner.
- Process online orders accurately and efficiently, ensuring timely delivery of products.
- Maintain accountability for the freshness and accuracy of every order, upholding the highest standards of quality control.
- Scan customer orders according to company policy, adhering to strict protocols and procedures.
- Perform routine maintenance tasks on the online store, including database clean-up and troubleshooting.
Why Join Our Team?
We offer a dynamic and supportive work environment that fosters growth and development. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
