What are the responsibilities and job description for the Customer Service Specialist position at Food City?
About Food City
F privately held, family-owned company, dedicated to giving back to the communities we serve. Our driving mission is to 'run the best store in town.' We consider our associates to be our greatest asset and promote tremendous pride in the services and products we provide.
Job Overview
The ideal candidate will have a passion for delivering exceptional customer service, creating a welcoming environment, and working as part of a dynamic team. If you're looking for a rewarding career with opportunities for growth, consider joining Food City's team of talented professionals.
Key Responsibilities:
Requirements:
F privately held, family-owned company, dedicated to giving back to the communities we serve. Our driving mission is to 'run the best store in town.' We consider our associates to be our greatest asset and promote tremendous pride in the services and products we provide.
Job Overview
The ideal candidate will have a passion for delivering exceptional customer service, creating a welcoming environment, and working as part of a dynamic team. If you're looking for a rewarding career with opportunities for growth, consider joining Food City's team of talented professionals.
Key Responsibilities:
- Create a memorable experience for customers by providing prompt service, quality beverages, and maintaining a clean and comfortable environment.
- Take customer orders, ensure orders are completed efficiently and to their satisfaction.
- Prepare, bagging, pouring, and stocking Starbucks products while adhering to recipe and presentation standards.
- Operate cash register transactions using POS system and handle customer complaints professionally.
Requirements:
- Must be 16 years of age or older.
- High School Diploma or equivalent required.
- Food Service/Coffee experience a plus, but not necessary.
- Able to understand and follow verbal and/or written instructions.
- Constant interaction with various levels of individuals on a daily basis.
