What are the responsibilities and job description for the Deli Manager position at Food for Less-Piggly Wiggly, Fresh 4 Less?
Deli Manager
Deli Department Supervisor Full-Time
Panama City, FL
Food For Less is seeking a full-time Deli Department Manager who enjoys serving customers and providing excellent, courteous, and prompt customer service.
Piggly Wiggly Food For Less – Panama City – Cost Plus 10% Discount Grocery Store (pigglywigglypanamacityfl.com)
We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow.
Job Summary:
The Deli Department Supervisor role is responsible for providing guidance and oversight of the assigned area with direction from the store manager during assigned shifts. Duties also include managing the department and staff, prepping and cooking, maintaining a clean and organized work area following all safety and sanitation procedures, and providing excellent customer service to all patrons.
Duties Include:
- Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous and friendly manner.
- Responsible for the food preparation in the department to include inventory, prepping, cooking, and cleaning.
- Organize and run all managerial duties throughout their department.
- Provide leadership and guidance; analyze situations and implement solutions independently or through the management of others.
- Devise and implement merchandising initiatives to drive sales while ensuring overall cleanliness and organization of the store area.
- Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
- Direct activities and train personnel for efficient operation of concessions and turnover of floor with optimum cleanliness and appearance.
- Direct daily operations for merchandising, weekly payroll, scheduling, and established sales goals.
- Operate department equipment and tools in a safe and appropriate manner.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Maintain a clean and organized work area, including cleaning equipment and utensils.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Understand the company’s checkout/purchasing procedures to include how customers and staff pay for items in the store.
- Report pricing discrepancies to Management and/or Pricing/Scan Coordinator.
- Follow established policies and procedures (where applicable) for rewards programs, gift cards, and coupons.
- Adhere to all food safety regulations and guidelines to include maintaining a clean and orderly work area.
- Assist with inventory management and ordering supplies as needed.
- Performs other duties as assigned to include stocking, cleaning, etc.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Physical Demands:
- Standing for extended periods of time
- Bending, stooping lifting, and reaching
- Ability to lift up to 50 pounds
What Will Make You a Great Candidate:
- 18 years of age or older
- High School Diploma or Equivalent
- Ability to read, write, and speak English proficiently
- Ability to understand and follow instructions
- Previous experience managing in a deli/cooking environment
- Customer service experience
- Ability to obtain Food Manager certification within 12 months (submit with application if you have current certification)
- Ability to handle stressful situations
- Ability to work in a fast-paced environment
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
What Will Make You Stand Out:
- Excellent Customer Service Attitude and Skills
- Grocery store and/or retail experience in a leadership role in the deli department to include fry cook and hot/cold bar
- Strong communication skills
- Ability to work flexible hours to include evenings and weekends dependably
Pay Range: $16.00/hour to $19.00/hour
The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.
All applicants will receive an acknowledgement that their application has been received when they apply. Those candidates selected for further consideration will be contacted if their application is pulled for review. The general job pool ads will be closed approximately two months from original posting.
If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this position.
Salary : $16 - $19
