What are the responsibilities and job description for the Team Lead position at Food for Less-Piggly Wiggly, Fresh 4 Less?
Team Lead Full-Time
Panama City, FL
Food For Less Piggly Wiggly is seeking a dedicated and friendly Team Lead for the Front-End Cashier/Customer Service department to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle transactions, assist with product inquiries, and ensure a pleasant shopping experience for all customers. Your ability to engage with customers and manage their needs will be crucial in maintaining our store's reputation for outstanding service.
We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow.
Duties
- Greet customers warmly and provide assistance with their shopping needs.
- Operate the cash register efficiently, processing transactions accurately.
- Maintain knowledge of store products and promotions to assist customers effectively.
- Perform basic math calculations to ensure accurate cash handling.
- Stock shelves and organize merchandise to enhance product visibility.
- Conduct product demonstrations as needed to promote new items.
- Supervise junior staff or assist in training new employees when required.
- Handle customer inquiries and resolve any issues in a professional manner.
- Uphold store policies regarding phone etiquette and customer interactions.
Experience
- Previous experience in a grocery store or retail environment is preferred.
- Familiarity with retail math concepts and cash register operations is beneficial.
- Strong customer service skills with the ability to engage positively with diverse clientele.
- Basic math skills for accurate transaction processing.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated.
Join us in creating a welcoming atmosphere where every customer feels valued!
Job Types: Full-time
Pay: starting at $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Supplemental Insurance offerings
- Health insurance
- Paid time off
Shift:
- Open availability needed
Work Location: In person
The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.
All applicants will receive an acknowledgement that their application has been received when they apply. Those candidates selected for further consideration will be contacted if their application is pulled for review. The general job pool ads will be closed approximately two months from original posting.
If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this position.
Salary : $17