What are the responsibilities and job description for the Customer Service Specialist position at Food Lion?
Company Overview
About Food Lion
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Job Description
Key Responsibilities
- Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
- Be friendly, courteous and cooperative with other store associates.
- Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Required Skills and Qualifications
Must-Haves
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Benefits
We Offer
- A supportive team environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
- A comprehensive benefits program.
