What are the responsibilities and job description for the Full Time Center Store Grocery Manager Food Lion Kenansville position at Food Lion?
Count on Me – We know what to do, we make it easy, we do our part and we care! Job Title: Center Store (Grocery) Manager Job Code: 153 Department: Center Store (Grocery) Reports To: Assistant Store Manager Primary Purpose: Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties and Responsibilities: * Manage the Grocery Department, including hiring, training, and developing department associates * Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for directreports * Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation * Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy * Support the achievement of budgeted financial and operating results * Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers * Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations * Control store expenses through proper ordering, care for supplies and equipment * Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems * Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained * Ensure Grocery Department schedules are written to provide extraordinary customer service at all times * Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department * Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines * Observe and correct all unsafe conditions that could cause associate or customer accidents * Record and report all associate and customer accidents in accordance with established Food Lion procedures * Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses * Assist with the physical inventory of product on hand bi-annually * Ensure that all advertising and sales promotion materials and signage applicable to the Grocery Department are properly utilized * Ensure compliance with local, state, and federal regulations * Adhere to all company guidelines, policies, and standard practices * Maintain security standards * Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses * Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales * Perform all other duties as assigned Qualifications: * High school graduate or equivalent preferred * Excellent interpersonal, organizational, communication and customer service skills * Good understanding of store operations preferred * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to use technical information to solve problems * Ability to lead and direct others * Must meet minimum age requirements to perform specific job functions * Must be able to meet the physical requirements of the position, with or without reasonableaccommodations * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements: * Ability to use computers and other communication systems required to perform job functions * Ability to use handheld computers for orders, mark downs, scan outs, and inventory * Stand 100% of the time, frequently walking short distances * Ability to push or pull up to 2000 pounds using a pallet jack or float * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion * Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level * Meet established volume activity standards for the position * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at atime * Have sufficient visual ability to check invoices, dates, and other written documents
Job Types: Full-time, Part-time
Pay: $19.20 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Stocking: 1 year (Preferred)
Ability to Commute:
- Kenansville, NC 28349 (Required)
Ability to Relocate:
- Kenansville, NC 28349: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $24