What are the responsibilities and job description for the Quality Assurance Specialist position at Food Lion?
About Us
At Food Lion, we strive to provide our customers with a clean, safe, inviting place to shop. Our Quality Assurance Associates play a vital role in ensuring that our stores meet these high standards.
Your Key Responsibilities:
- Maintain excellent customer service skills, providing fast, friendly, and accurate assistance to customers.
- Collaborate with other associates to ensure a clean and safe shopping environment.
- Participate in regular cleaning and sanitizing activities, including sweeping and mopping floors and cleaning produce and deli departments.
- Identify opportunities to improve efficiency and reduce costs.
- Stay up-to-date on company policies and procedures, including food safety and workplace safety guidelines.
- Report any incidents or accidents to the manager on duty.
- Support the implementation of new initiatives and processes.
About You
We're looking for a skilled and detail-oriented individual who is passionate about delivering exceptional customer service and maintaining high standards of cleanliness and safety. If you have excellent communication and interpersonal skills, are able to work independently and as part of a team, and are committed to providing a positive shopping experience, we encourage you to apply.
