What are the responsibilities and job description for the Retail Cashier Team Member position at Food Lion?
About the Role
The Sales and Customer Service Representative plays a vital role in delivering exceptional customer experiences, driving sales growth, and maintaining a positive store image. This position requires a high level of customer focus, effective communication skills, and the ability to work in a fast-paced environment.
You will be responsible for achieving sales targets, increasing customer satisfaction, and promoting our products and services. Your role will involve processing transactions, handling customer inquiries, and resolving any issues that may arise.
Key Responsibilities
- Meet or exceed sales targets, driving revenue growth through excellent customer service and product knowledge.
- Process transactions accurately and efficiently, handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
- Respond to customer inquiries, resolving issues promptly and efficiently.
- Maintain a clean and organized workspace, adhering to Food Lion's dress code and presentation standards.
- Participate in training and development programs to enhance customer service skills and product knowledge.
