What are the responsibilities and job description for the Retail Operations Assistant Manager position at Food Lion?
Job Description
The Sales Associate Cashier provides fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards. Key responsibilities include greeting each customer, unloading groceries, scanning orders, handling payment transactions, and maintaining accurate cash control.
Key Accountabilities:
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use their name whenever possible
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handle the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Maintain alertness and call for assistance when needed to service customers per service standards
