What are the responsibilities and job description for the Retail Operations Team Member position at Food Lion?
Job Summary
We are seeking a highly motivated and detail-oriented Quality Assurance Associate to join our team at Food Lion. As a Quality Assurance Associate, you will be responsible for maintaining standards in accordance with the standard practice manual and minimizing shrink through proper utilization of standard practice.
Main Responsibilities:
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
- Courteous and helpful to other associates.
- Sweep and clean floors on nights with no scheduled vendor services.
- Weekly cleaning of Produce, Market and Deli Departments.
- Clean and organize the store mop room.
- Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
- Follow QA daily check list and sanitation standards set by Food Lion.
- Follow current Standard Practices regarding cleanup of Hazardous Waste product.
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
- Understand and follow Food Safety and Workplace Safety guidelines and procedures.
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
- Ensure compliance with local, state and federal regulations.
- Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
- Perform all other duties as assigned.
