What are the responsibilities and job description for the Retail Sales and Customer Experience position at Food Lion?
Job Description:
The Specialty Merchandise Associate plays a critical role in delivering an exceptional shopping experience for our customers. As a key member of our sales floor team, you will be accountable for providing personalized service, maintaining a clean and organized store environment, and driving sales growth through effective customer engagement.
Main Responsibilities:
- Engage with customers to understand their needs, offering personalized recommendations and solutions to meet their expectations.
- Maintain a high level of product knowledge, staying up-to-date on new products, services, and promotions.
- Collaborate with colleagues to achieve departmental goals, promoting teamwork and mutual support.
- Contribute to a positive store environment by consistently meeting performance expectations and demonstrating a strong work ethic.
Requirements:
- A minimum of 1 year of retail experience, preferably in a sales or customer service capacity.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Ability to lift up to 25 pounds and stand for extended periods, with a focus on maintaining a safe and healthy work environment.
