What are the responsibilities and job description for the Retail Service Manager position at Food Lion?
Role Description:
The Customer Service Leader plays a critical role in ensuring that Food Lion customers receive top-notch service. This involves maintaining high-quality customer service standards, collaborating with colleagues to meet performance goals, and driving sales through excellent customer service. The ideal candidate will possess strong communication and customer service skills, as well as the ability to learn and adapt to new tasks and responsibilities.
Responsibilities and Expectations:
Requirements:
The Customer Service Leader plays a critical role in ensuring that Food Lion customers receive top-notch service. This involves maintaining high-quality customer service standards, collaborating with colleagues to meet performance goals, and driving sales through excellent customer service. The ideal candidate will possess strong communication and customer service skills, as well as the ability to learn and adapt to new tasks and responsibilities.
Responsibilities and Expectations:
- Sustain high-quality customer service standards
- Contribute to team efforts to meet performance objectives
- Develop and maintain effective relationships with customers
Requirements:
- Education: High school graduate or equivalent preferred
- Skills: Effective communication and customer service skills
- Attributes: Ability to work effectively in a fast-paced environment
